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TRS
11.09.2021
Jane Thom de l'Agence Thom m'a accompagnée dans l'achat de ma maison avec gentillesse et humanité, savoir-faire et professionnalisme. Une communication facile, de la disponibilité et du bon conseil ont rendu le choix de la maison et les étapes d'offre d'achat, de promesse de vente et de signature finale plus faciles Merci!.
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Craig Hassall
03.09.2021
Ed and Stella from Agence Thom were exceptional ! They were thorough and professional throughout and went the extra mile with things beyond their remit which helped me immensely. I then used them to sell my current house and they excelled here also. Highly recommended indeed!
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alan brown
03.09.2021
THE SERVICE WAS EXCEPTIONAL. RACHEL WAS VERY PROFESSIONAL AND ALWAYS THERE IF ASSISTANCE WAS REQUIRED. WE CAN'T PRAISE HER ENOUGH.
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Sarah Alexander
22.07.2021
I cannot fault their professionalism, their advice and most of all the assurance that they were with us on every step of the journey to our new life!
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kevin sparkes
01.07.2021
Jane sorted out the problems that I had created and got the sale done with good humour and patience
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heather
30.06.2021
My husband & I have recently purchased a property in Chailland after a 3 year search for a holiday home in the area. This would not have been possible without the help and professionalism of Jane Thom of Agence Thom. I cannot even begin to list the help and support offered during the complex conveyancing process, all new to us and quite daunting at times. However Jane patiently explained the buying process in detail, went through the pre sale, final contract, the transfer of services to our name etc etc.If you are looking for property in the area and need expert advice, you’d do well to speak to Jane and her team. We cannot recommend them highly enough.
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Charlie Louise
27.05.2021
We have been impressed with the service and communication from Hayley throughout this process. As non french speakers (learning), we did worry that the process would be difficult, but Hayley clearly explained the process and quickly put our minds at ease. Thank you, we highly recommend your service.
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Nelly MEZIERE
21.05.2021
Avec mon papa, nous tenons à vous adresser nos remerciements les plus sincères pour la vente de la maison. Vous avez été d'un grand professionnalisme, d'un dévouement..Vous nous avez bien soulagé dans le traitement de dossiers. Nous recommandons vivement l'agence THOM
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Suzanne Gourley
14.05.2021
Val at Agence Thom was completey professional and made the process seamless. Val sorted everything out for us as we were in the UK. I cant recommend enough. Thank you Val.
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Suzanne Gourley
14.05.2021
We received such a good service from Val at Agence Thom. I can highly recommend. Val was professional and made the whole process so much easier and straighforward.Thank you Val.
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Andy Lane
20.04.2021
So far so good. In the process of buying a place in France. They do seem to be very competent and helpful.
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Audrey Dédé
19.04.2021
Merci Rachel pour votre professionnalisme, tout à été parfait, toujours présente et réactive, à l'écoute et en plus avec le sourire c'était parfait merci!!
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Michael Cashman
17.04.2021
A1
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Guillaume Lhuissier
15.04.2021
Nous avons été très satisfait de la vente de notre bien, Jane a très bien effectuer et aidé dans les démarches administratives Nous avons eu de bon contact avec Jane Nous recommandons son agence Thom
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Davide Henderson
13.04.2021
I'm not sure where to start to express my gratitude and satisfaction with Jane's expert guidance through the process of buying an ancient Manor House in the midst of the pandemic. From the start, Jane was professional, patient and good humoured, guiding four buyers on two continents through the intricacies of acquiring the house of our dreams. Her patience explaining everything in detail is limitless and always with kindness and humor. She is well equipped with local contacts for non-French speakers and goes well beyond the framework of a “normal” real estate agent.Considering all of the above, the only negative thing I can think of is that Jane will be so busy we won't be able to lure her over for dinner! Honestly, I think I'm one of the luckiest American buyers in Europe to have found our amazing agent here in Sicily, where we currently live, and now Jane, in France.Thanks Jane, and a great hug when again we can touch,David HendersonJe ne sais pas par où commencer pour exprimer ma gratitude et ma satisfaction pour les conseils d'experts de Jane tout au long du processus d'achat d'un ancien manoir au milieu de la pandémie. Dès le départ, Jane était professionnelle, patiente et de bonne humeur, guidant quatre acheteurs sur deux continents à travers les subtilités de l'acquisition de la maison de nos rêves. Sa patience pour tout expliquer en détail est sans limite et toujours avec gentillesse et humour. Elle est bien équipée en contacts locaux pour les non-francophones et va bien au-delà du cadre d'un agent immobilier «normal».Compte tenu de tout ce qui précède, la seule chose négative à laquelle je puisse penser est que Jane sera tellement occupée que nous ne pourrons pas l'attirer pour le dîner! Honnêtement, je pense que je suis l'un des acheteurs américains les plus chanceux en Europe d'avoir trouvé notre formidable agent ici en Sicile, où nous vivons actuellement, et maintenant Jane, en France.Merci Jane, et un super câlin quand à nouveau nous pouvons toucher!David Henderson
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Heidi Gerquest
13.04.2021
My experience with Jane at Agence Thom was wonderful.I contacted Jane at the beginning of COVID. From our first conversation, she had her work cut out for her; we were two couples, one in the USA and one in Italy trying to buy a house in a part of France they had never been to during a pandemic. None of us spoke French.As soon as I spoke to Jane, I knew that I was in good hands. She translated documents for us, gave us video house tours, and had multiple Zoom conversations with us. Additionally, she connected us with an English-speaking notaire who took care of our title, necessary documents, and finances. As we could not travel to France for the closing, Jane went in our stead.With Jane's help, not only were we able to buy a beautiful house in France under impossible conditions, but we gained a friend.
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Pauline Wilson
06.04.2021
Jane's hard work and dedication in getting our sale finalized was excellent. Highly recommend this agency whether your looking to buy or sell don't bother looking anywhere else. we have bought and sold property many times and we have never received this level of service before your kept informed throughout the process. Thank you again Jane.
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Robin Wilson
06.04.2021
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Terence Lee
06.04.2021
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Denise Milton
01.04.2021
Kept us well informed throughout the process and were very helpful.
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Karine Baglin
08.03.2021
L'agence Thom à su mettre en valeur notre bien et à trouvé rapidement des acquéreurs pour notre maison. A su nous accompagner avec bienveillance. Très professionnels. Merci pour tout.
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Marylou Mocqué
07.03.2021
Conseillère compétente, très impliquée et professionnelle qui nous a permis de vendre notre bien rapidement au tarif demandé. Topissime.
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Carolyn Wood
28.02.2021
We have now sold two properties through Agence Thom. Ed helped us through the most recent sale - the combination of a property which required major renovation and during a pandemic! He was able to answer all of our questions and dealt with everything in a professional manner.
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terlicoq alexandre
09.02.2021
Toujours de bons conseils et un service de proximité
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Dave Lloyd
01.02.2021
Wow, what a helpful, thoughtful and professional organisation. Purchased a house through these guys and it could not have been a nicer and easier way to buy in France. Stella and Ed could have not been more helpful. Their knowledge has been so helpful.Could not recommend them highly enough.
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Michael Morrant
25.01.2021
Jane and Agence Thom have done us proud again. Guiding us through everything French on our behalf. Thank you Jane and team.. we highly recommend your services.. Regards Michael and Lynn
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Bertrand Gautier
19.01.2021
L agence thom est une agence tres serieuse madame thom est tres gentil et a l ecoute des personne pret a rendre service si besoin et stella est tres gentil et souriant tourjour une petite blaque ppur detente l asphore il ne faut hesite a pousser la porte et aller les voir
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Denis D.
11.01.2021
Très bonne expérience avec l'agence Thom . Sérieuse avec un retour régulier sur l'avancement de notre dossier. Interlocutrice très professionnelle , courtoise et sympathique . Je recommande l'agence.
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Philippe Attali Ben Mayer
03.01.2021
L'agence Thom, Jane Thom, malgré la crise sanitaire que nous traversons est restée à l'écoute à chaque appel de ma part ! Elle a su me donner des détails de tout ce qui se profilait pendant la vente de mon bien immobilier jusqu'à la vente définitive... Je recommande ardemment les services de cette agence si compétente. Merci encore de m'avoir accompagné jusqu'au bout ! Philippe Attali
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Keith Scott-Mumby
30.12.2020
The girls (Jane and Stella) are fantastic fun, amiable, accomplished and helpful. It could have been a blood bath, buying in France from the USA. Instead they steered us expertly through every step, actually did a lot of the work for us. It was a very pleasant experience overall. Oh, and did I say: we bought this property sight unseen? We did and felt totally safe and looked after, all the way through. That says a lot.
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Jack Dale
20.12.2020
Thank you Hayley and Jane for all the support you gave me during the last few months. Hayley is a fantastic professional with a keen attention to details and to my own specific needs and asks. She often went above and beyond of what would normally be expected to keep me informed and aligned as to the overall purchase process. I felt very comfortable and certainly she makes you feel that you can trust her, which I do. If it wasn’t for her, I wouldn’t have completed the transaction. I can’t but recommend her. Thanks Hayley!
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Gary Chadwick
18.12.2020
We have this month completed the sale of our property in France through Agence Thom and Hayley Gilks Immobilier. Both companies have provided a very professional service and have been very responsive to all of the questions we have had during the sale of the property. Hayley Gilks also provided excellent after care by sorting out the sale of furniture within the house, whilst also arranging for all of the meter readings and closing down the utility services after the sale. I would recommend Agence Thom & Hayley Gilks immobilier to anyone looking to purchase or sell property in France.
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Enguerrand BARDANE
17.12.2020
Très bon suivi et très bons conseils.
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Graham Scholes
15.12.2020
Thank you Jane and all the team for your patience and perseverance in enabling us to buy our new home in France.Such an advantage having experienced English speaking professionals to guide us through the buying process, including the Notaire and financial advisors recommended by Jane.
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Thibault Bardane
12.12.2020
L'agence Thom a trouvé rapidement un acquéreur pour notre maison à coté d'Ernée et a été de très bon conseil dans les démarches et le suivi régulier de la vente. Un accompagnement parfait jusqu'à la signature :). Merci encore!
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James Draycott
20.11.2020
We would like to thank the agency and Ed in particular for all their help in purchasing the holiday home. Always happy to answer our queries and help us through the process with integrity.
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Ysa Lemousse
19.11.2020
super équipe! je les recomande vivement!
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Dave Hennessey
18.11.2020
Fantastic service very helpful and a pleasure to work with Jane Thom personally looked after our cottage sale sold very quickly and completed on time would highly recommend them
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Didier Charles BRETON
17.11.2020
Une Agence qui se démarque par le choix de ses Biens à vendre .qui sont pour la plupart très atypiques et de bonne qualité...;Une excellente connaissance du marché , un bon suivi ,beaucoup d'empathie , convivialité assurée et un très bon professionnalisme.Merci pour votre écoute et votre accompagnement !
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Wendy Channing
15.11.2020
We were in the process of selling our cottage and can’t thank Stella and Ed enough for their help and advice - they have worked their socks off for us with many viewings and I can’t recommend them high enough - if you are buying or selling and want professional friendly advice - this is the agency to go with
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Mary Fuller
10.11.2020
Thanks to the hard work of Ruth Amy, we have been well advised throughout our efforts to sell the house. It is very helpful to have an English person who worked so hard on our behalf. We would highly recommend your Agency.
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Andrew Peck
06.11.2020
Customer service and attention to detail
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Pam Hall
29.10.2020
Rachel went out of her way to make sure that our sale went through very smoothly and she was so helpful. I recommend without hesitation.
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Pascal Quemerais
25.10.2020
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Sarah Louise Justice Judge
20.10.2020
Thank you so much Jane and Stella for your invaluable help in helping us to buy a beautiful French property.Particular thanks to Jane for taking the time to help us both with the paperwork. A big thank you from Sarah for the copious cups of tea and the comfortable sofa to relax in.We are both looking forward to moving in and can’t thank you enough for making the process so easy.Jane made all the difference helping us with the process in France, her local knowledge and going above and beyond.A truly unique agency that stands out above the rest.An excellent service with a heart felt thank you and recommendation.
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Gordon Hayward
20.10.2020
Wow, what a pleasure to meet an estate agent who tells you accurately what the market is doing without the frothy gloss.I set up a meeting with Hayley Gilks from agencethom.com to discuss selling my house in St Pierre des Landes, Mayenne, and was given an accurate, in depth appraisal of the housing market and drop in sales values over the recent past. When the time for an assessment of the potential marketing price came I was expecting a very low figure but her view was the property had a higher value to the right buyer.I went along with her figures and fully expected a call suggesting a price drop. This never came and after 6 months (a very short time for selling in France) she called to say she had two potential buyers, one Belgian and one French. It was decision time and on Hayleys advice I opted for the young French couple. Negotiations were difficult for her but her negotiating skills soon became clear and she brought the sale through with an offer of the full asking price plus agency and notaire fees. The only concession made was a sharing of wood parasite treatment that showed up on one of the mandatory surveys.The whole experience only came to fruition because of Hayley's very accurate people skills and a brilliant "can do" negotiating attitude. All praise for a job well done.My initial contact with the agency owner Mrs Jane Thom made it clear that I was dealing with a well informed professional organisation and solid and accurate advice was given when providing information to the notaire.
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Sarah Louise Dell
19.10.2020
Thank you so much Jane and Stella for your invaluable help in helping us find our French home. Particular thanks to Jane for taking the time to help us both with the paperwork. A big thank you from Sarah for the copious cups of tea and the comfortable sofa to relax in. We are both looking forward to moving in and can’t thank you enough for making the process so easy. A 5 plus star service with a heart felt thank you and recommendation 🌟🌟🌟🌟🌟
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Andy Dell
18.10.2020
The agents have excelled beyond our expectations. Jane the owner has been so helpful, kind and making us feel so comfortable during the signing process.Stella in the office is very professional and is so easy to talk to.Thank you so much, 5 star service 🌟🌟🌟🌟🌟
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Christine Bocage
15.10.2020
Agence Thom are very professional about all aspects of buying French property. Locally, Hayley Gilks held our hands throughout the process and has gone the extra mile when things became complicated. Without her determination and creative assistance the purchase would have most likely stalled. Thanks again Hayley.
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Sue Wilson-nee Kidby
12.10.2020
Haylet goes out of her way to help and continues to help even after the sale has completed always with a smile on her face Made the whole house buying experience that much easier especially for mon French speakers thanks again Hayley Sue and Rick
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Bob Davies
12.10.2020
Very friendly and helpful agent! Thank you Hayley Gilks
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Carole Locke
10.10.2020
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Constant gerard
05.10.2020
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Carole Taylor
26.09.2020
Jane at Agency Thom was very thorough and so helpful with our purchase. Thanks so much guys
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alan case
08.09.2020
Excellent, professional, quality service. If your looking to buy OR sell a property in France then I thoroughly recommend you talk to Jane Thom
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JULIE JAROSZ
11.08.2020
I received an outstanding personal and friendly service.
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carole cushing
10.08.2020
Jane was incredibly helpful and knowledgeable, she listened to our needs and requirements and helped us in so many ways. She went out of her way to answer all our questions and obtain quotes for necessary works needed on the property we were making an offer on. She was thorough and trustworthy and look forward to doing business with her in our future purchase.
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Annick Loiseau
31.07.2020
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Mark Richardson
28.07.2020
We can't praise Jane and her team highly enough. No time or effort was spared to make sure that the purchase of our property moved along as easily as possible. From a detailed explanation of the Promesse De Vente to accompanying us for the signing at the Notaires. Jane was reassuringly there. The support has continued after our purchase was completed and a warm welcome is guaranteed in the office in Chailland -as is a little chuckle with the inimitable Stella.. Many thanks Jane, you have got our adventure in France off to a flying start. Kindest Regards, Mark & Julie
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Marie Herbert
21.07.2020
Nous avons visité une maison en vente dans cette agence, que nous avons fini par acheté. Le service est irréprochable, la gérante et ses salariés sont hyper réactifs. La gérante, qui nous a fait la visite, est hyper disponible et concilliante et point bonus, c'est une personne extraordinaire !Nouveaux dans la région, nous avons eu besoin d'artisans rapidement pour estimer le montant des travaux dans la maison. La gérante nous a trouvé 3 artisans en moins d'une semaine, et quelques jours plus tard, le rdv était prévu ce qui nous a beaucoup aidé. Je recommande vivement !
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Julie Lenaerts
17.07.2020
Very friendly and helpful agent! Thanks, Mark!
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David Tongs
09.07.2020
Stella and Mark were absolutely amazing. They were so professional and helpful. They also put themselves out to allow me to visit a bouse, despite increasingly busy workloads. There was no pressure and from start to finish an amazing experience.
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Dave Hayward-Tongs
08.07.2020
The whole process of looking for a home with Agence Thom, was a very professional and positive experience. Stella and Mark, were extremely helpful and informative and I can't fault them . despite me booking to see 3 houses and then changing them, nothing was too much trouble. 100% recommended
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Sue Clarke
25.06.2020
We would just like to say Agence Thom were both very rofessional and helpful. During covid our agent Mark was extremely helpful and went the extra mile for us. I would not hesitate to recommend them when looking for a home in France.
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Susan Clarke
24.06.2020
Excellent customer service and going the extra mile during covid ...very friendly, helpful agents! And a special thank you to Mark who was fab.
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Sandrine Tassan
18.06.2020
Je remercie Madame Ruth AMY pour son écoute et son accompagnement . J' ai découvert le bien avec tranquillité et sérénité.Très disponible ,Madame AMY a su répondre à mes demandes.Cela était très rassurant ,merci encore.
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Nathalie BOT
24.05.2020
Une qualité d'accompagnement sans égal, du sérieux, un réel engagement pour répondre à mes attentes, de l'investissement de la part de chacun des membres de l'agence auquel j'ai eu affaire et "cerise sur le gâteau" : une grande amabilité. Je remercie particulièrement Jane Thom, Mark Raffaelli et Ruth Amy. C'est une agence fiable à laquelle vous pouvez confier votre projet "les yeux fermés".
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Tracy Tessier-Varlet
06.05.2020
Jane was great sorting out the final sale of the house during a difficult time in lockdown. Kept fully informed. Really appreciate it and thanks muchly.
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Val Aslett
06.05.2020
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Helen Patterson
29.04.2020
Found our forever home with the help of Ed Williams. Friendly and helpful advise every step of the way. Got our keys mid February. Thank you!!
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Isabelle LEMOUSSE
22.04.2020
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Imogen Margham
20.04.2020
I cannot recommend Agence Thom highly enough. Selling a property can be such a stressful time, especially if you are in a different country and do not speak the language too well. Ed and Stella took all those worries and difficulties away. If I had any questions or paperwork, they were always there, whether I phoned, emailed or messaged them. Highly professional, friendly and knowledgeable, the Agence Thom team succeeded in selling my property in a matter of months. I could not have wished for better and will always be thankful that I chose Agence Thom!
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Lynn Le Borgne
20.04.2020
Jane and her team couldn t have been more helpful and accomodating...........now happily installed in my new home.........
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russ wilkins
20.04.2020
Excellent attention to detail and very sympathetic to our needs. Managed to negotiate purchase without visit to Notarie. All done by proxy.
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Roger Brown
20.04.2020
Can't thank Jane enough for getting our sale through despite the lockdown in France. Her efforts working from home and the notaire working from home saved the day.Very sad we have sold our little house in France, but relieved we have got it sorted.
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Negomi Lenkib
20.04.2020
I cannot recommend Agence Thom highly enough. Selling a property can be such a stressful time, especially if you are in a different country and do not speak the language too well. Ed and Stella took all those worries and difficulties away. If I had any questions or paperwork, they were always there, whether I phoned, emailed or messaged them. Highly professional, friendly and knowledgeable, the Agence Thom team succeeded in selling my property in a matter of months. I could not have wished for better and will always be thankful that I chose Agence Thom!
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jacques coutard
20.04.2020
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Lydie Coutard
24.03.2020
Agence très sérieuse, félicitations à Mark Raffaelli pour son sérieux et son professionnalisme. faites leur confiance pour vos démarches.
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Michael Shale
15.03.2020
Very helpful
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Germaine Holmes
11.03.2020
I bought a property that was for sale with Agence Thom. I cannot praise Jane Thom more highly. She and her agency have been so helpful and supportive despite having a number of issues with the sale, which resulted in the sale taking a lot longer to compete.J'ai acheté une propriété qui était à vendre avec l'Agence Thom. Je ne peux pas féliciter davantage Jane Thom. Elle et son agence ont été si utiles et coopératives en dépit d'un certain nombre de problèmes avec la vente, ce qui a mis la vente beaucoup plus longtemps à rivaliser.
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ed williams
01.03.2020
Really helpful and so much knowledge! Didn't buy from them in the end but so supportive.
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Nele Vercauteren
23.02.2020
Warm onthaal. Uitgebreid gesprek. Heel hulpvaardig zonder opdringerig te zijn.
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Paul Bolger
14.02.2020
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Zoe Stephenson
10.02.2020
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triale crosse 24
22.01.2020
Personne très compétente, vente de maison large france et anglais
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Mark Raffaelli
15.01.2020
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Linda Keech
05.01.2020
I was really impressed by the service I received from Jane and Agence Thom.I recently viewed quite a number of properties in the area, with a number of different agencies including Agence Thom, who were by far the most professional and well organised. The information about the properties, including the photographs were pitched at the right level and were honest and matched our expectations.We are really interested in one property in particular and hope to view it again in the near future, but we have not felt like we are pushed into making any quick decisions, and feel that we can contact Agence Thom at any time for advice.Jane, please can you thank your staff for being so courteous and helpful.Joyeux Noel!
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Nick A.
17.12.2019
Friendly and efficient, they call you back too and provide regular updates. Customer focused, a rare commodity in France!
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Peter Deane
05.12.2019
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Malcolm H.
06.11.2019
Very pleased with the service I received from Agence Thom. Good amount of viewings during the period the house was on the market ( more than all the other agents put together ) and successfully found my buyers.
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Rhian B.
22.10.2019
Jane Thom is a true professional. She makes an extremely thorough assessment of the property (mine was a smallholding with 9 acres of land and many outbuildings). Her approach is to tell the truth to potential buyers - she does not pressurise sales but instead gives all the positives as well as the downsides in a way that enables a buyer to take the right decision for themselves. She never wastes the seller's time with inappropriate buyers. If someone comes to your property, it is because they are fully briefed and very likely to make an offer. Jane was a delight to deal with. I would not hesitate to recommend her services.
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Michael C.
07.10.2019
Val went above and beyond , her help with the purchase was great,would recommend Agence Thom
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sue t.
30.09.2019
Jane is real professional. She was very sensitive to our needs, and took us through the stressful experience of selling our house with confidence and care! Would highly recommend her services!
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Peter O.
30.09.2019
Ils ont été très utiles dès ma première enquête jusqu’à la remise des clés de la propriété.
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Karen C.
29.09.2019
Jane is very dedicated to her work and gives a thorough detailed description of the properties for sale. She is very friendly and helpful with all aspects of the sale and can assist with the notaire procedure, taxes, electricity and water connections as she is fluent in French. I would thoroughly recommend her for selling or buying a holiday home in France.
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Fiona B.
28.09.2019
Our house took quite a long time to sell but Val kept in touch throughout the process. Once we had found a buyer the house sale went through without a hitch and Val organised all the necessary legal procedures for us. We would recommend Agence Thom Fiona B
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Janet I.
28.09.2019
On m'a traite de maniere poli, efficace, seviable et amicale. L'Agence a ete proactive et reussi dans ma vente de maison.
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Bernard G.
28.09.2019
Jane T worked with us to find a house in the area that we had selected near to Mayenne. Not only did she assist with the buying process including accompanying us to the notaire but she continued even after the purchase was complete with setting up a bank account, assisting with phone providers, even including ordering in heating oil ! Her knowledge of the market and area is second to none. I have no hesitation in recommending Jane and her team in either selling or buying a house, they are willing to do all the extras and make the whole process stress free. 5* !
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Nathalie M.
22.09.2019
Nous remercions l'agence THOM de sa grande efficacité et de son sérieux. Nous remercions particulièrement Madame RUTH de l'agence THOM qui a vendu rapidement notre maison et ceci en une seule visite. Madame RUTH est dotée d'un très grand professionnalisme. Nous conseillons l'Agence THOM à notre entourage qui veulent vendre leur maison. Merci à vous et pour votre confiance.
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Michael H.
20.09.2019
We have lived in France for 14 years and during that time we have bought and sold 4 houses and dealt with many Estate Agents and as a result of this I am able to say that Agence Thom have been totally professional, honest and efficient, due to the care and service that we have received prior to, during and after the sale we can say without hesitation that Agence Thom is the finest Agent that we have ever had the pleasure of dealing with. We continue to recommend them to any interested parties. Michael and Helen H .