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Gordon Hayward
20.10.2020
Wow, what a pleasure to meet an estate agent who tells you accurately what the market is doing without the frothy gloss.I set up a meeting with Hayley Gilks from agencethom.com to discuss selling my house in St Pierre des Landes, Mayenne, and was given an accurate, in depth appraisal of the housing market and drop in sales values over the recent past. When the time for an assessment of the potential marketing price came I was expecting a very low figure but her view was the property had a higher value to the right buyer.I went along with her figures and fully expected a call suggesting a price drop. This never came and after 6 months (a very short time for selling in France) she called to say she had two potential buyers, one Belgian and one French. It was decision time and on Hayleys advice I opted for the young French couple. Negotiations were difficult for her but her negotiating skills soon became clear and she brought the sale through with an offer of the full asking price plus agency and notaire fees. The only concession made was a sharing of wood parasite treatment that showed up on one of the mandatory surveys.The whole experience only came to fruition because of Hayley's very accurate people skills and a brilliant "can do" negotiating attitude. All praise for a job well done.My initial contact with the agency owner Mrs Jane Thom made it clear that I was dealing with a well informed professional organisation and solid and accurate advice was given when providing information to the notaire.
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Sarah Louise Justice Judge
20.10.2020
Thank you so much Jane and Stella for your invaluable help in helping us to buy a beautiful French property.Particular thanks to Jane for taking the time to help us both with the paperwork. A big thank you from Sarah for the copious cups of tea and the comfortable sofa to relax in.We are both looking forward to moving in and can’t thank you enough for making the process so easy.Jane made all the difference helping us with the process in France, her local knowledge and going above and beyond.A truly unique agency that stands out above the rest.An excellent service with a heart felt thank you and recommendation.
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Sarah Louise Dell
19.10.2020
Thank you so much Jane and Stella for your invaluable help in helping us find our French home. Particular thanks to Jane for taking the time to help us both with the paperwork. A big thank you from Sarah for the copious cups of tea and the comfortable sofa to relax in. We are both looking forward to moving in and can’t thank you enough for making the process so easy. A 5 plus star service with a heart felt thank you and recommendation 🌟🌟🌟🌟🌟
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Andy Dell
18.10.2020
The agents have excelled beyond our expectations. Jane the owner has been so helpful, kind and making us feel so comfortable during the signing process.Stella in the office is very professional and is so easy to talk to.Thank you so much, 5 star service 🌟🌟🌟🌟🌟
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Christine Bocage
15.10.2020
Agence Thom are very professional about all aspects of buying French property. Locally, Hayley Gilks held our hands throughout the process and has gone the extra mile when things became complicated. Without her determination and creative assistance the purchase would have most likely stalled. Thanks again Hayley.
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Bob Davies
12.10.2020
Very friendly and helpful agent! Thank you Hayley Gilks
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Sue Wilson-nee Kidby
12.10.2020
Haylet goes out of her way to help and continues to help even after the sale has completed always with a smile on her face Made the whole house buying experience that much easier especially for mon French speakers thanks again Hayley Sue and Rick
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Carole Locke
10.10.2020
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Constant gerard
05.10.2020
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Carole Taylor
26.09.2020
Jane at Agency Thom was very thorough and so helpful with our purchase. Thanks so much guys
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alan case
08.09.2020
Excellent, professional, quality service. If your looking to buy OR sell a property in France then I thoroughly recommend you talk to Jane Thom
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JULIE JAROSZ
11.08.2020
I received an outstanding personal and friendly service.
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carole cushing
10.08.2020
Jane was incredibly helpful and knowledgeable, she listened to our needs and requirements and helped us in so many ways. She went out of her way to answer all our questions and obtain quotes for necessary works needed on the property we were making an offer on. She was thorough and trustworthy and look forward to doing business with her in our future purchase.
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Annick Loiseau
31.07.2020
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Mark Richardson
28.07.2020
We can't praise Jane and her team highly enough. No time or effort was spared to make sure that the purchase of our property moved along as easily as possible. From a detailed explanation of the Promesse De Vente to accompanying us for the signing at the Notaires. Jane was reassuringly there. The support has continued after our purchase was completed and a warm welcome is guaranteed in the office in Chailland -as is a little chuckle with the inimitable Stella.. Many thanks Jane, you have got our adventure in France off to a flying start. Kindest Regards, Mark & Julie
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Marie Herbert
21.07.2020
Nous avons visité une maison en vente dans cette agence, que nous avons fini par acheté. Le service est irréprochable, la gérante et ses salariés sont hyper réactifs. La gérante, qui nous a fait la visite, est hyper disponible et concilliante et point bonus, c'est une personne extraordinaire !Nouveaux dans la région, nous avons eu besoin d'artisans rapidement pour estimer le montant des travaux dans la maison. La gérante nous a trouvé 3 artisans en moins d'une semaine, et quelques jours plus tard, le rdv était prévu ce qui nous a beaucoup aidé. Je recommande vivement !
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Julie Lenaerts
17.07.2020
Very friendly and helpful agent! Thanks, Mark!
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David Tongs
09.07.2020
Stella and Mark were absolutely amazing. They were so professional and helpful. They also put themselves out to allow me to visit a bouse, despite increasingly busy workloads. There was no pressure and from start to finish an amazing experience.
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Dave Hayward-Tongs
08.07.2020
The whole process of looking for a home with Agence Thom, was a very professional and positive experience. Stella and Mark, were extremely helpful and informative and I can't fault them . despite me booking to see 3 houses and then changing them, nothing was too much trouble. 100% recommended
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Sue Clarke
25.06.2020
We would just like to say Agence Thom were both very rofessional and helpful. During covid our agent Mark was extremely helpful and went the extra mile for us. I would not hesitate to recommend them when looking for a home in France.
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Susan Clarke
24.06.2020
Excellent customer service and going the extra mile during covid ...very friendly, helpful agents! And a special thank you to Mark who was fab.
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Sandrine Tassan
18.06.2020
Je remercie Madame Ruth AMY pour son écoute et son accompagnement . J' ai découvert le bien avec tranquillité et sérénité.Très disponible ,Madame AMY a su répondre à mes demandes.Cela était très rassurant ,merci encore.
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Nathalie BOT
24.05.2020
Une qualité d'accompagnement sans égal, du sérieux, un réel engagement pour répondre à mes attentes, de l'investissement de la part de chacun des membres de l'agence auquel j'ai eu affaire et "cerise sur le gâteau" : une grande amabilité. Je remercie particulièrement Jane Thom, Mark Raffaelli et Ruth Amy. C'est une agence fiable à laquelle vous pouvez confier votre projet "les yeux fermés".
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Tracy Tessier-Varlet
06.05.2020
Jane was great sorting out the final sale of the house during a difficult time in lockdown. Kept fully informed. Really appreciate it and thanks muchly.
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Val Aslett
06.05.2020
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Helen Patterson
29.04.2020
Found our forever home with the help of Ed Williams. Friendly and helpful advise every step of the way. Got our keys mid February. Thank you!!
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Isabelle LEMOUSSE
22.04.2020
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jacques coutard
20.04.2020
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Negomi Lenkib
20.04.2020
I cannot recommend Agence Thom highly enough. Selling a property can be such a stressful time, especially if you are in a different country and do not speak the language too well. Ed and Stella took all those worries and difficulties away. If I had any questions or paperwork, they were always there, whether I phoned, emailed or messaged them. Highly professional, friendly and knowledgeable, the Agence Thom team succeeded in selling my property in a matter of months. I could not have wished for better and will always be thankful that I chose Agence Thom!
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Roger Brown
20.04.2020
Can't thank Jane enough for getting our sale through despite the lockdown in France. Her efforts working from home and the notaire working from home saved the day.Very sad we have sold our little house in France, but relieved we have got it sorted.
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russ wilkins
20.04.2020
Excellent attention to detail and very sympathetic to our needs. Managed to negotiate purchase without visit to Notarie. All done by proxy.
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Lynn Le Borgne
20.04.2020
Jane and her team couldn t have been more helpful and accomodating...........now happily installed in my new home.........
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Imogen Margham
20.04.2020
I cannot recommend Agence Thom highly enough. Selling a property can be such a stressful time, especially if you are in a different country and do not speak the language too well. Ed and Stella took all those worries and difficulties away. If I had any questions or paperwork, they were always there, whether I phoned, emailed or messaged them. Highly professional, friendly and knowledgeable, the Agence Thom team succeeded in selling my property in a matter of months. I could not have wished for better and will always be thankful that I chose Agence Thom!
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Lydie Coutard
24.03.2020
Agence très sérieuse, félicitations à Mark Raffaelli pour son sérieux et son professionnalisme. faites leur confiance pour vos démarches.
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Michael Shale
15.03.2020
Very helpful
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Germaine Holmes
11.03.2020
I bought a property that was for sale with Agence Thom. I cannot praise Jane Thom more highly. She and her agency have been so helpful and supportive despite having a number of issues with the sale, which resulted in the sale taking a lot longer to compete. J'ai acheté une propriété qui était à vendre avec l'Agence Thom. Je ne peux pas féliciter davantage Jane Thom. Elle et son agence ont été si utiles et coopératives en dépit d'un certain nombre de problèmes avec la vente, ce qui a mis la vente beaucoup plus longtemps à rivaliser.
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ed williams
01.03.2020
Really helpful and so much knowledge! Didn't buy from them in the end but so supportive.
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Nele Vercauteren
23.02.2020
Warm onthaal. Uitgebreid gesprek. Heel hulpvaardig zonder opdringerig te zijn.
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Paul Bolger
14.02.2020
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Zoe Stephenson
10.02.2020
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triale crosse 24
22.01.2020
Personne très compétente, vente de maison large france et anglais
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Mark Raffaelli
15.01.2020
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Linda Keech
05.01.2020
I was really impressed by the service I received from Jane and Agence Thom. I recently viewed quite a number of properties in the area, with a number of different agencies including Agence Thom, who were by far the most professional and well organised. The information about the properties, including the photographs were pitched at the right level and were honest and matched our expectations. We are really interested in one property in particular and hope to view it again in the near future, but we have not felt like we are pushed into making any quick decisions, and feel that we can contact Agence Thom at any time for advice. Jane, please can you thank your staff for being so courteous and helpful.Joyeux Noel!
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Nick A.
17.12.2019
Friendly and efficient, they call you back too and provide regular updates. Customer focused, a rare commodity in France!
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Peter Deane
05.12.2019
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Malcolm H.
06.11.2019
Very pleased with the service I received from Agence Thom. Good amount of viewings during the period the house was on the market ( more than all the other agents put together ) and successfully found my buyers.
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Rhian B.
22.10.2019
Jane Thom is a true professional. She makes an extremely thorough assessment of the property (mine was a smallholding with 9 acres of land and many outbuildings). Her approach is to tell the truth to potential buyers - she does not pressurise sales but instead gives all the positives as well as the downsides in a way that enables a buyer to take the right decision for themselves. She never wastes the seller's time with inappropriate buyers. If someone comes to your property, it is because they are fully briefed and very likely to make an offer. Jane was a delight to deal with. I would not hesitate to recommend her services.
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Michael C.
07.10.2019
Val went above and beyond , her help with the purchase was great,would recommend Agence Thom
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Peter O.
30.09.2019
Ils ont été très utiles dès ma première enquête jusqu’à la remise des clés de la propriété.
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sue t.
30.09.2019
Jane is real professional. She was very sensitive to our needs, and took us through the stressful experience of selling our house with confidence and care! Would highly recommend her services!
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Karen C.
29.09.2019
Jane is very dedicated to her work and gives a thorough detailed description of the properties for sale. She is very friendly and helpful with all aspects of the sale and can assist with the notaire procedure, taxes, electricity and water connections as she is fluent in French. I would thoroughly recommend her for selling or buying a holiday home in France.
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Bernard G.
28.09.2019
Jane T worked with us to find a house in the area that we had selected near to Mayenne. Not only did she assist with the buying process including accompanying us to the notaire but she continued even after the purchase was complete with setting up a bank account, assisting with phone providers, even including ordering in heating oil ! Her knowledge of the market and area is second to none. I have no hesitation in recommending Jane and her team in either selling or buying a house, they are willing to do all the extras and make the whole process stress free. 5* !
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Janet I.
28.09.2019
On m'a traite de maniere poli, efficace, seviable et amicale. L'Agence a ete proactive et reussi dans ma vente de maison.
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Fiona B.
28.09.2019
Our house took quite a long time to sell but Val kept in touch throughout the process. Once we had found a buyer the house sale went through without a hitch and Val organised all the necessary legal procedures for us. We would recommend Agence Thom Fiona B
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Nathalie M.
22.09.2019
Nous remercions l'agence THOM de sa grande efficacité et de son sérieux. Nous remercions particulièrement Madame RUTH de l'agence THOM qui a vendu rapidement notre maison et ceci en une seule visite. Madame RUTH est dotée d'un très grand professionnalisme. Nous conseillons l'Agence THOM à notre entourage qui veulent vendre leur maison. Merci à vous et pour votre confiance.
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Michael H.
20.09.2019
We have lived in France for 14 years and during that time we have bought and sold 4 houses and dealt with many Estate Agents and as a result of this I am able to say that Agence Thom have been totally professional, honest and efficient, due to the care and service that we have received prior to, during and after the sale we can say without hesitation that Agence Thom is the finest Agent that we have ever had the pleasure of dealing with. We continue to recommend them to any interested parties. Michael and Helen H .
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wayne S.
11.09.2019
We have been with Jane (Thom) a couple of times and her help has been invaluable. She and her agents have found us the perfect home .However it is not just the assistance with buying, but the ongoing assistance & advice whilst buying and immediately thereafter which was crucial for us. Her knowledge and advice about banking in France, to money exchange & utilities etc was extremely helpful.
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Floriane T.
09.09.2019
Très professionnels, très agréables, bon contact et un suivi sérieux.
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jacky m.
08.09.2019
personne très compétente merci a madame V.A
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Sébastien D.
07.09.2019
Agence très professionnel et très disponible
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Abdel H.
07.09.2019
Un excellent accompagnement de l'agence Thom pour notre acquisition. Nous avons bénéficié de conseil, et de disponibilité hors du commun. Les biens dénichés par l'agence sont exceptionnels nous avons trouvé notre maison de rêve immédiatement.
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Marie-Rose P.
07.09.2019
Madame T. (et son équipe) est accueillante, proactive, compétente, chaleureuse. Par ailleurs, j'ai beaucoup apprécié: - qu'elle se charge de démarches de type diagnostic, contact avec le notaire, etc.. - l'information sur le suivi des visites, des visites, des propositions Cette agence a toute ma confiance.
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Karyn W.
05.09.2019
Depuis notre première enquête jusqu’au-delà de l’achat d’une maison, Hayley était exceptionnelle. Agence Thom se soucie vraiment de ses clients, de leurs besoins et fait de son mieux pour vous aider de toutes les manières possibles. Ce n’était pas un problème pour Hayley d’appeler plusieurs fois avant notre arrivée en France (en provenance de Chine) et elle était toujours là pour nous. Elle est une partie très dévouée de l'équipe et a passé plusieurs semaines après son arrivée pour aider à mettre en place les aspects pratiques. Si Hayley est représentative de l'équipe, ne cherchez plus de support pour l'achat d'une maison! Nous serons certainement des clients de retour lorsque nous achetons notre prochaine propriété!
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Melissa J.
03.09.2019
Mme T est très agréable souriante et à l'écoute.
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Marie-Nadine L.
03.09.2019
Nous avons eu à faire à un agent très professionnel (Mrs T.); La maison était en vente depuis plus de 3 ans. Nous l'avons contactée début mars 2019 et la vente a eu lieu en juillet 2019 au prix convenu.Elle a réalisé de très belles photos des pièces de la maison et de son environnement. Elle nous a accompagnés de façon très précieuse jusque chez le notaire où la vente s'effectuée avec des anglais non francophones. Nous avons donné ses coordonnées à des relations pour les aider dans la vente de biens; nous recommandons donc fortement cette agence.
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Lucinda Zoe
01.08.2019
Tracey was amazing, she supported us through the purchase and went above and beyond when we moved in. We would highly recommend.
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Karyn Walton
26.07.2019
Can't thank Hayley enough. She was there from day 1 and still helping 3 weeks after securing the sale. Very professional and dedicated to clients, thank you for helping us secure our little piece of paradise.
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Calum Harkiss
10.07.2019
Fantastic agency with lovely staff, really helpful and nice atmosphere.
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Gill Sweeting
05.05.2019
Jane and her staff go out of their way to help. English and French spoken perfectly so no problem with understanding what is going on.
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Brian Wheeler
12.04.2019
David and I can not recommend more highly Agence Thom and the fabulous Jane Thom and her amazing team. They made the whole process of buying aboard so easy to follow, and nothing was too much trouble. We found our ideal ruin to rebuild and call home in time. I cannot recommend more highly Jane to anyone who is looking for their perfect property in France.
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Denis Bignon
05.04.2019
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Pascale RIVIERE
05.04.2019
Agence très sympa et professionnelle. Accueil exceptionnel. Je recommande.
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Hayley Gilks
05.02.2019
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Annette Hawkins
05.02.2019
A brilliant services from Jane herself from day one help us in every steps of the way and with out Jane we wouldn’t been able to get our dream home , nothing is too much for Jane and her staff to go out of their way to help you. Again many thanks for all those helps you have done for us , I would definitely recommend Agence Thom
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Gary Thom
05.02.2019
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rosemary collinshughes
05.02.2019
What a pleasure to meet Jane yesterday and view some properties with her. It started with the Agence Thom Site - full of “need to know” information. Nearest airport, doctor, vet etc. then on viewing - every relevant detail shared and discussed. A wonderfully professional experience. What I really liked about Jane was her intuitive sense of what I was looking for...on a very small budget
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Annette Hawkins Okines
05.11.2018
We landed on our feet when we met Jane , a very lovely lady , she helped us from the first day and still helping us even it coming up to a year since we brought our house, a excellent services all the way through from viewing to after completion , being English and couldn’t speak French Jane was able to speak on our behalf as she is fluent in French and English which is a bonus for us English people, I would recommend Jane and her staff at Agence Thom to everyone
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Peter O'Connell
12.10.2018
They helped me (not a competent French speaker) through the whole process of buying a house in France. Their help has gone beyond minimum required for the conveyancing, and included help with setting up electric and water accounts.
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Dhx Emeline
18.04.2018
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Stephen Hunter
16.01.2018
Hi there jane at agence Thom firstly I can't thank you enough for holding our hand and helping us above and beyond at every moment of our journey buying in the beautiful mayenne you made the whole proses an enjoyable adventure every step of the way you really helped us and we can never thank you enough much love and every success Steve and Harry xxxxxxxxxx
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Audra R Fenton
15.01.2018
Very helpful start to finish, Does more than estate agents would normally do, sets you up with everything to start you off!
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Jean-Marc Legay
15.01.2018
Mme THOM est très professionnelle.
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Nelly Gratian
15.01.2018
bienvenue à chailland, très bonne continuation dans tes nouveaux et beaux projets c'est super !!!!
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Sheryl Hippins
15.01.2018
Jane goes above and beyond to make everything as smooth as possible. An unusual thing in an agent in France. Highly recommended
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Audra R Hurley
15.01.2018
Very helpful start to finish, Does more than estate agents would normally do, sets you up with everything to start you off!
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Antony Andrews
31.12.2017
Jane Thom is very helpful and knowledgeable about the property market in Mayenne. Good to deal with and has good contacts., particularly for English buyers and sellers.