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William Bailey
02/28/2021
Everything went like clockwork. Jean kept me posted at every step in the process. I was told that many times the manufacturer is behind and is backlogged in manufacturing the carpet and my order was no different. Jean was proactive and kept me updated on the situation and updated me on the revised expected delivery date of the product. When it arrived the installer did an outstanding job in installing the carpet, even vacuuming the entire area when he was done. Outstanding job from start to finish.
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Mary Lou Grant
02/16/2021
Excellent service. By far Bryan was one of the best representatives that I have encountered. Extremely knowledgeable and service was outstanding.
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Pa vang
02/16/2021
(Returning Client)We recently sold our house in one day all THANKS to Khong, Maplewood Flooring Expo. Our previous home had carpets that dated back in 90s (Livin’ house). We had absolutely no hope of even trying to compete with the hot selling market. BUT KHONG -king of Carpets gave us hope that our house will be sold and with the best offer.With his knowledge and professional guidance; carpets was delivered and installed according to deadline was exceptional.1 day installation and the house was on the market the next day;we had OVER 15 showings scheduled within 24 hrs. Realtor said it was unheard of, and the house was sold in a few hours!!!!!I highly recommend anyone who needs carpet replacement to contact Khong at Flooring Expo in Maplewood, MN.Secondly, We moved into our new home, the house had old carpets but I knew who to call!!! We just got our flooring done and we are one satisfied customer.Overall, great communications!We are planning to take our business with him again for our downstairs. And we are super excited what other products he has to offer us!Thank you!!! Pa & Doua
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Kim Farrington
02/09/2021
A big thanks to Josh and Wilmer for a job well done at the Apple Valley, MN Flooring Expo store! Josh was wonderful to work with. He listened to what our specific needs were and thoroughly explained his recommendations. The installation was right on time and Wilmer did a beautiful job. This was the second time we have used Flooring Expo to install flooring in our home. I thoroughly recommend Josh and team.
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Thomas McNamara
02/05/2021
Eric Weerts was fantastic! My mom hired them to do vinyl plank flooring in her kitchen and Eric made sure everything was handled and the price was good too.
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Kara Hill
01/25/2021
Great experience start to finish at Flooring Expo. I had been to another store & the information didn’t add up. Fortunately, I had Jean Roth come to my home to measure & we discussed what carpet would work best for my needs. Her knowledge base & kindness were exceptional. My carpet is gorgeous.
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Susan WB
01/23/2021
From the beginning, Sam was out to provide us a solution for our basement flooring versus pushing a product on us. He was patient, knowledgeable and responsive. Sam didn’t just “write up the order” but listened and guided us. His advice held up with a designer and contractor we double checked with. Sam covered each installation detail completely and the installation crew executed professionally and with a fantastic customer service approach—these guys weren’t clocking hours, they were here to give us a beautiful floor even if that meant working through dinner! The end result is a showstopper and has completely transformed how we use the space.
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Tim Mueller
01/21/2021
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Stephanie Wright
01/19/2021
We purchased laminate flooring to replace both a tile floor and a cork floor at Burnsville Carpet King. We worked with Scott, the manager at the store. Scott was helpful, knowledgeable and very easy to work with. The installers were prompt- arriving at 9 in the morning, and working until 8 that night to get the job finished- very friendly and they did a great job. They cleaned up after themselves and left no mess at all. Will definitely recommend Scott and his location, and will use again when we finish our basement next year!
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Andy Elliott
01/18/2021
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Kathy kane
01/12/2021
We had a terrific experience with the Maplewood Carpet King. Mr Kong was a huge help and the installers were experienced and professional. "Free Installation" is what got me there, but the selection, prices and professionalism is what I was most impressed with.
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Colin Monette
01/12/2021
The new carpet put the finishing touch on the attic remodel. Looks great. Sam was professional and respectful easy to work with upfront and honest. The installers were strong topnotch high quality hard working on task strong willed Latinos. They did a Great job and were very respectful of my home. Impressive. The whole process from beginning to end was quick and efficient from choosing the carpet to finished install it went smoothly. Thanks!
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Julie Getz
01/05/2021
Friendly staff and knowledgeable. The Burnsville, MN store has great variety and prices that will fit any budget. The quality of carpet shows in their samples. They also do garage floor coverings which is my next project.
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Greg Klinepier
01/05/2021
In September, I had my 42 year old cement garage floor coated by Flooring Expo of Burnsville. Over the years it had become pitted from years of road salt. The whole process went great and the floor looks terrific. The photos show the before stage, patching stage and finished look. The staff was very informative about the process and the application of the new coating was completed in one day plus an extra day drying time. The only tough part was moving everything out of the garage to a storage container I rented. An added plus is Flooring Expos excellent lifetime warranty of materials and workmanship.
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Dianne Jentilucci
01/01/2021
Tony Engle helped me choose the perfect carpet for the lower level in my home. The whole transaction was handled professionally, including the installation. My husband and I are very pleased with the results.
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Lori Hodgin
12/22/2020
Mr.khong was very helpful . He knoes his carpet and was very attentive in what I wanted . I will recommend to my family and friends . Great place to buy flooring. Also appreciate Giuliano the manager in helping my project go smoothly and working with me.
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Cary Johnsom
12/19/2020
We worked with Sam to replace our living room carpet. Sam was extremely helpful, knowledgeable and went the extra mile. We will definitely return to work with him again.
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JOSUE CHASI
12/10/2020
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Aaron Fontaine
12/03/2020
Amy was great! We really liked that she asked specific questions and made sure we were getting the right feel for the room. Not only the type and feel of the carpet, but making sure to get the right color. Not pushy. Just helpful and honest. We really appreciate this kind of sales advice. Our room turned out great and their knowledge and experience was definitely a part of that!
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Erin Johnson
11/24/2020
The product was good, but I was dissatisfied with the install. Stairs should be done by experienced installers.Edit*** carpet King reached me by phone about the issues and were able to send out a different installer to resolve the problems. I was nervous that it may end up worse. It initially had waves. However, he was kind, acknowledged my issues, and spent time fixing it. Not one quick tack down, but actually fixed both sets of stairs. This is what excellent customer service is in my book. Not everyone would care or spend time to make it right. Kudos to you Carpet King.
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cindy Morey
11/10/2020
Great experience at the A.V. store . I told Sherri I was coming for another store did not tell her there numbers but she came in under their bid. Justin the installer was just as professional as Sherri. THANKS AGAINTHE MOREY'S
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Laura Goldstein
11/08/2020
Very easy to work with! Love the carpet and the help from the staff. They also worked with our budget.
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Michael Murphy
11/05/2020
excellent customer service
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Emre Erenler
11/02/2020
Great service, reasonably priced. Very knowledgeable staff in the shop. Definitely a valuable place to stop for any flooring needs.
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KRISTIN WORNER
11/02/2020
Mike the sales person was fantastic. Was very responsive ang professional. Isabel was great also
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Michelle Hromatka
11/01/2020
Worked with Heather and she was great throughout the whole process! Never felt pressurd to make a decision, took me about three months to decide to move forward after finishing up some other details in my remodel. Team was great in letting me run in and borrow the vinyl plank sample to make sure it fit with othe decisions I was considering!
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Jeremy Riesgraf
11/01/2020
Excellent job, they go above and beyond expectations
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Bill McReavy
11/01/2020
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Andy Yee
10/31/2020
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Tara Sternfels
10/31/2020
We had a great experience working with Flooring Expo. There wasn’t any pressure to buy, the price and timeframe to install was great, and our new carpet was installed perfectly. We highly recommend them and will be back for any future projects. Thank you!
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Sandra Bza
10/31/2020
Great job! Love the new carpet!
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Chad Stoddard
10/31/2020
They gave me a great deal, beat the other offer I had. They moved all my furniture, and had everything done in about 5 hours and cleaned up with furniture moved back. I couldnt of asked for more.
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BONNIE PLATT
10/31/2020
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CAROL
10/31/2020
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TOM/CAROL REEVES
10/31/2020
Installers were really pleasant and efficient. They exceeded our expectations.
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Eric Potocki
10/30/2020
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Heidi Zimba
10/30/2020
Patrick was awesome to work with as was the whole team!
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Rebecca Norman
10/30/2020
I love Flooring Expo by Carpet King!
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chrisstophe123
10/30/2020
Great experience. Everyone I felt with was friendly and willing to help.
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Jeanne Tester
10/30/2020
Great experience went to carpet king for quality flooring for our bathroom and that’s what we received great selection of products and very knowledgeable staff.Alec Eardley was a salesperson and did a wonderful job helping us!
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Grant Hoglund
10/30/2020
This store is a great asset the city of Roseville. They have very good quality products. The sales people know about the products and the ins and outs of the installations. Anita was exceptional in her product knowledge, enthusiasm, and ease in communicating with. I will be happy to refer my remodeling clients to her.
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BARB/DEL VANDERPLOEG
10/30/2020
Very happy with the service.
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DAVID/TALIA
10/29/2020
We’re very happy with our new carpet! If you’re looking for a carpet man, look no farther than Sam.
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Wogdad
10/29/2020
Excellent professional service!! We love our new flooring and it looks great. We definitely recommend flooring from Carpet King!
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Patrick Heiges
10/24/2020
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Gary Held
10/13/2020
the work was done well. they were on time
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Kirsten Wallace
10/09/2020
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Timothy Kreitz
10/08/2020
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Kimberly Tyl
10/02/2020
I have purchased and installed new carpet twice in 5 years from Carpet King - Eagan. Chris was very helpful to find an in stock solution to meet my timeline. Mark was helpful to fit us into the schedule. The 'Sedona' carpet is beautiful and matches with browns or grey's, very versatile and even prettier than the sample. Installation was efficient, prompt and friendly. Thank you Carpet King.
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JMB 1901
10/02/2020
Anita was fantastic to work with. She went above and beyond to ensure all aspects of my needs were met from the purchase of carpet to the installation and follow up after. Thank you!
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Jon-Martin Kahnke
10/01/2020
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kamakshi murthy
09/29/2020
Completed the job of removing the old carpet and installing new carpet Came on time and finished it too.
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Kristian Moe
09/29/2020
Great service, greta prices, great product. Our installers were amazing and did a great job! We love our new carpet!
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Preston McKenzie
09/29/2020
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Lori Elhardt Scott
09/29/2020
On time and quick! Would hire again.
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Ryan Mahoney
09/28/2020
We had a great experience with carpet king for laminate in our living room and carpet in 5 bedrooms . The crews were on time and extremely polite. I will use them again when I redo my kitchen floors!
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Veronica Williams
09/28/2020
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MARK/TAMMY ELLIS
09/27/2020
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APRIL KOHRT
09/27/2020
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Brittney Klingl
09/26/2020
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Madhuri Reddy
09/26/2020
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GLENN
09/26/2020
Selection and install were flawless!
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CHAD/CYNTHIA DROOGSMA
09/26/2020
Everything was very easy and highly recommend!
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April F.
09/26/2020
Our sales rep and the installer were both great. They were polite, friendly, and professional. My husband and I couldn’t believe that one person was going to be tackling our entire basement for rip out and install of our carpet, but the gentleman did a fantastic job. He was efficient and thorough. Highly recommend this company for flooring!
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PAMELA MADSEN
09/25/2020
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JASON/KELLY NELSON
09/25/2020
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Kelly Smith
09/11/2020
Sam was awesome! Very knowledgeable and helpful! I have never shopped for carpet before, he made it very simple and fun!. I would recommend working with Sam and Flooring Expo for all your flooring needs!
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Lisa Rymer
09/10/2020
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Carl Samuelson
09/03/2020
Sam was great to work with. He made the process really easy. We found a carpet that worked great and the installer did an excellent job on some tricky stairs. We're very happy.
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LISA & JAKE ENCINAS
09/03/2020
Amazing service!! Great quality work and carpet! They went above and beyond!
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KATHY/MITCH HEWITT
09/03/2020
Great customer service and the installation was top notch. They took their time and did a great job. That’s the reason we’ve gone to them multiple times.
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Kenai To Kariba
09/03/2020
Timely and very helpful! Our sales person helped us meet a deadline that we were afraid we couldn’t make...
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Kimberly Anderson
09/02/2020
Carpet king was the best company to work with! They by far had the most competitive prices and the measurement process was dead on accurate! Sam was a great to work with and was so good at keeping me updated on the process!
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Adam Belair
09/01/2020
Great experience starting with Chris who came out for our estimates. Very friendly, gave us a great price and very pleased with the finished product.
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AARON/DAYSE KOSKI
09/01/2020
Only flooring place we ever consider
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Kathy Patrick
09/01/2020
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Libby Baker
08/26/2020
Sheila is the best. She educated us on different types of flooring and suggested those suited for our specific needs.She is very knowledgeable with all flooring and taught us a lot that we didn't know. I took many samples back and forth because I couldn't make up my mind and she was very patient with me.Additionally, she kept me updated on my shipment and was very helpful during every step of the way.
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Shel N
08/24/2020
WOW #2 - Eric laid a beautiful marble tile by Dixie Home in our bathroom. He did a perfect job and left it clean as a whistle -- he is a true artist!
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Kimberly Heckmann
08/24/2020
Such a great experience! We had multiple bids from other vendors and this by far was a gem! We were so tired of the large home improvement stores telling us they didn’t really work in that dept, but could try and help!One phone call to carpet king and I was sold! They found the carpet I was looking for and gave me a quote Basically over the phone without any hesitation. It was quickly followed by an in person measure and the install was done in less than a month ( even during covid)!The install was quick and the house was spotless after the guys left! We worked with Sam and he was so thorough and pleasant to work with! We will definitely be repeat customers for the rest of our home!
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Darin Riedel
08/24/2020
I bought DIY supplies from this store, the staff was super helpful and kept the materials they offered within my budget.When there was an issue with what I received (some damaged items) they fixed it within a day without hassling me about it.Very satisfied with the service and quality of materials.
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liz krauss
08/22/2020
Carpet King in Minnetonka is "six out of five stars," and we highly recommend this company. They helped us to "fix" a problem created by a different carpet service. They are knowledgeable, professional, and ethical in every respect. It was a pleasure to work with every employee we encountered, from sales to installation. Special thanks to Tony E., who "got the ball rolling" for us.
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Matt Savage
08/20/2020
The lady who worked there was fantastic. personal, knowledgeable, friendly, and collaborative. Would easily recommend.
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Agnes Kiss
08/15/2020
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Cristina Andor
08/11/2020
Awesome communication, great service and really nice product. Bought carpet and linoleum during the 4th of July sale and it was worth every penny.
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Gretchen Huffman
08/10/2020
Great experience start to finish!
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Tom Tglofm
08/10/2020
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e carlstand
08/10/2020
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Heather Tearle
08/10/2020
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Adam Hanson
08/10/2020
Don was great to work with. Listened and showed us lots of options that worked for our home.
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Reika Lucente
08/10/2020
Huge shout out to Dean Baker and team. We had a week and a half time-frame to get carpet installed for our new home and it was done the day before we moved in! Dean came to our home even though it was after hours to get the purchase agreement signed and made sure our order was the first thing that got processed next day. Customer service was great and they responded promptly. Thank you Dean, Isabelle, Matt and the install team at Carpet King!
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LISA/JAKE ENCINAS
08/10/2020
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CHUCK MOSEY
08/09/2020
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John Armstrong
08/09/2020
The guys were great. Friendly, communicated well, and did good work.
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RENEE BERGO
08/09/2020
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AARON/DAYSE KOSKI
08/09/2020
As always great customer service and price
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Nick Lucente
08/09/2020
Dean did a great job. Went above and beyond for us. The team who installed our carpet were very friendly and made sure everything was right on the final walk through.
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Nathan Cole
08/09/2020
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Will Morgan
08/08/2020
From the showroom to the installation, everyone was professional, helpful and did great work. Our floor looks great and is sooooo comfortable to walk on!
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Amy Mattson
08/08/2020
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Crypto Sustained
08/08/2020
Don was an absolut pleasure to work with. He was very knowledgeable and very helpful with choosing our new Kitchen floor. I highly recommend Flooring Expo and ask for Don.