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Emily McNamara
11/22/2022
Jean Roth did a fantastic job with all the carpet in our home. We had several rooms that required high quality carpet. She had the knowledge and experience to help me select the right ones. Jean is also honest and beat out meany competitors with her prices and her service. Our carpet was installed on time and she went the extra mile to make sure it was done by the date we needed it. Flooring Expo also has great installers, that were so kind and hard working, staying late to finish the job. I highly recommend working with Jean and Flooring Expo.
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Bonita Hill
11/14/2022
We had a fantastic experience with Jean Roth, and other sales people, at the Edina Carpet King. We got good advice on what works best for a basement playroom, and were provided plenty of samples to try out. The workers were cheerful and seemed to like their work, calling out to each other in Spanish! They finished on time and cleaned up after themselves. We love the end result.
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Andrew Barnes
10/15/2022
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Leo Chao
10/15/2022
Don and Jim helped us pick the perfect carpet for our home, and accommodated longer-than-expected storage due to our other home improvement projects. The installation guys worked hard from 9am to 8pm to get the job done in one day! They were gentle on furniture while moving things around, which we really appreciated. The new carpet is beautiful and comfortable. We highly recommend Flooring Expo Woodbury for your flooring project!
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Lefty8 M
10/11/2022
Lived in 5 homes and many carpet though those homes I JUST want thank Carpet King from the sales representative to the office manager to the installers thank you the best look no further then Carpet King thank you
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Catole P Ryan
10/01/2022
I am very happy with my experience with Flooring Expo and working with my sales associate, Alec. He was knowledgeable and kept us informed on our project. The installers were friendly, efficient and did a great job.
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Danielle Fraser Plut
09/27/2022
Fabulous service!! Knowledgeable staff. Great price. Whole process of re-carpeting 800 Sq. Feet was too smooth to be believed. Shout-out to Kevin.
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K Rollins
09/25/2022
The Minnetonka store exceeded my expectations. Thanks to Mike G. for helping me choose the right kitchen floor, Marty in Customer Service for answering my questions, and Nafis for the beautiful install. I love my new floor and will definitely go there again.
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Tim Stern
09/20/2022
We just had our flooring installed and I could not be happier with the final product. The sales team was professional and honest. The installers were on time and did great work. Really pleased with our experience.
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Tom Slater
09/17/2022
We had new carpet installed in entire home yesterday. Words can't express our appreciation on the entire process. From the Sales/Support from Burnsville office, Mark & Scott - thank you!!! To the installation crew who arrived at our home at 08:30 AM and left at 10:45 - YOU ARE VERY GOOD AT YOUR PROFESSION!!!! We are certainly Carpet King customers for life, and most definitely will reference friends, neighbors, family members to go to Carpet King Burnsville for all their flooring needs. Absolutely great experience on all fronts, and boy, new carpet looks fantastic. THANK YOU!!!
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Jeff Bauer
09/14/2022
We have used Flooring Expo for three flooring projects and have found its service, particularly Sam, to be exceptional throughout the selection and installation processes.
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Fred and Pamela Peters
09/12/2022
Great communication and products
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Troy Randgaard
09/10/2022
Salesman at Burnsville location Scott was outstanding. Incredibly friendly and professional. Very knowledgeable and low pressure. Would strongly recommend him and he gave excellent customer service throughout the entire process. Installation crew was friendly and efficient as well. Very satisfied with the whole process. Thanks!
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Tracie G
09/10/2022
The guys worked really hard and did a great job! They made sure everything was to our satisfaction before they left. Price was reasonable and carpet is beautiful. Special thanks to Scott at the Burnsville store for his great customer service!!
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Ammon Ziebarth
09/05/2022
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Tony Schafer
08/25/2022
They did an excellent job carpeting my home just one week after I contacted them for the first time. Alec was great at moving things along and keeping me updated. I would highly recommend them for any carpet installation job, but especially one that needs to be done very soon!
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A Ray
08/17/2022
Garrett helped us shop for the right carpet, save some money, and get the new carpet installed all in just one week. Two thumbs up!
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Taylor Ashworth
08/12/2022
We absolutely love our flooring from Flooring Expo. We looked at multiple flooring stores before deciding to with Flooring Expo and DaShaun. He was the biggest reason we chose this store. DaShaun was extremely knowledgeable and patient with our many questions. He made us feel comfortable to ask questions and provided us with information to make the best choice for us. He was very communicative when it came to installation and follow up. We ended up a little short for a transition piece and DaShaun made sure to get us an additional piece to finish our floors. We love our floors and throughly enjoyed working with DaShaun.
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Sam Howard
08/08/2022
I was so pleased with the whole process of buying carpet and quick installation. I came in to the process with an idea of what I wanted and Alec recommended the perfect fit. Thanks to him we now have a beautiful, patterned carpet in our flex room!
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Anthony Gonzalez
08/06/2022
This was my first time doing a home renovation and while I had a certain vision, I didn’t know how to bring it to life. Fortunately, plenty of shopping around eventually led me to Flooring Expo and I was greeted by Margaret. She heard me out and gave me plenty of options and even better ideas than I could’ve imagined. We were in constant contact throughout the entire process and I greatly appreciate the time she took to always make sure my questions went answered. She didn’t act like a saleswoman, she acted as a family member would and that made a world of difference to a stressful time.
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Angelina Aller
07/30/2022
Great experience!! We had water in our basement unexpectedly and had to get carpet quickly with family coming into town. I called Flooring Expo and Josh was kind, considerate and extremely helpful in figuring out how to get us great carpet in time. He pulled in stock samples ahead of time, and even went the extra miles to get our space measured the next day. The installation was professional and fast and we are so pleased with the results. I am so happy we didn’t go anywhere else. I will recommend this place (and Josh!) to everyone.
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Gary Anderson
07/25/2022
Deciding type, brand & color of flooring along with selling our home, the purchase of a new home and scheduling new flooring installations, (before our official move in date), all at the same time!... was a bit stressful to say the least. Showroom manager, Dashaun Smith, at the Apple Valley location was the best. His knowledge of the many flooring choices available was very helpful to us in deciding which ones would be best for us. Dashaun stayed on top of this entire process by coordinating with suppliers, installers & our new home closing dates to expedite our official move in date. We always had easy access to him thru email or via phone with a quick response. Working with Dashaun defiantly removed a tremendous amount of stress on us as we worked thru this process. There is no doubt in our minds that this young man will have a long & successful career to look forward to!
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Luke Nelson
07/23/2022
Alec Elderly is amazing with making this smooth and simple. Really happy with the work they did. On time and quick. Alec is my flooring guy.
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Lisa Rae
07/22/2022
The whole team (Josh, installers, etc) were efficient and professional. They quickly and easily answered all my questions.
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Jenna Milner
07/22/2022
Our family moved into our new home last week and realized we needed some new carpet installed, prior to having our furniture moved into the house. We went to the Eagan store and received outstanding service from Margaret. From start to finish we had a fantastic experience! Thank you!
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NANCY BASSETT
07/18/2022
Bought carpet from Maplewood, MN store. Installer, Garcia, was really great. Professional, skilled, & personable. Would love to have his team install any future orders I might have.
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ron doran
07/10/2022
Everything went smooth and was on time as promised installation was excellent would recommend as a five star for great installation andMargaret was very professional and easy to work with
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Joan Henningsen
07/04/2022
Excellent service. Anita Behr was the sales rep that helped me. She’s very experienced and knowledgeable. She guided me to carpet that was perfect for my needs. The installers did a wonderful job. All the staff were pleasant and professional. I highly recommend Flooring Store by Carpet King in Roseville
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Roderick Trice
07/03/2022
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Carl Blanz
07/02/2022
The installation for the luxury vinyl and carpet were outstanding.
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Mary Ann Deeg
07/02/2022
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Carol Tumini
07/01/2022
Great customer service by Margaret and staff.
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Sandra Gums
07/01/2022
Easy working with sales rep. And ordering of carpet. Installation was professionally done by installers. Would buy again. Second time purchasing carpet from Carpet King. First carpet lasted about 30 years so I figure this carpet should last just as long.
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Dre Blake
07/01/2022
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Michael Mahaney
06/30/2022
My selection of carpet was delayed by the factory passed an acceptable date so my sales rep was able to substitute it and have it installed in two days for the same price!
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Sam Eaton
06/28/2022
We needed downstairs carpet replaced on short notice after some spring basement flooding. I worked with Will and was extremely happy with the quality of service received from start to finish. He took the time to learn what we were looking for, shared appropriate options and didn’t push toward anything in particular. Pricing was certainly fair and install was timely and professional. I hope to not need new carpet or other flooring again anytime soon, but if I do this place will be my first call. Highly recommend.
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Julie Broscoff
06/28/2022
Carla, Mike, Heather and the friendly staff also at the St. Louis Park store were helpful to us in finding ZERO VOC (I believe it is Mohawk air.o New Beginning I) carpet that would work in our living room without adhesive. We had a couple issues we noticed after the installers left: apparently a quarter size bit of glue or adhesive had gotten into the fibers in the middle of a roll (?) and hardened before they delivered/installed it, and there were gaps in the corners of the step showing the attached underpad. But Giuliano and Carla worked with me and the installer came back and re-worked the step corners tightly and to our satisfaction. He was also able to carefully clip the hard gluey fibers out of the carpet without it showing or affecting the warranty. He was unable to repair a chip and scratches in the wood trim that happened during their removal of our old carpet, but between that issue and a mistake on a charge for moving furniture that we actually moved out of the room ourselves pre-installation, Flooring Expo compensated us financially on our final bill. We still feel like you can see the seam slightly between the two installed sections of carpet, but overall we're satisfied with the project. I found the staff pleasant, courteous, professional and willing to make things right. Carla, particularly, called frequently and kept us up to date at every stage of the process. I think I would recommend them to a friend and I'd consider using them again.
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Robin G
06/25/2022
Super thankful for my experience with Alec Eardley and the crew who installed my new carpet. Alec let me take my time being indecisive over the perfect carpet to brighten my basement, and gave his honest professional recommendations along the way. The installation crew was on time, quick, efficient, and incredibly professional. My basement now feels like a cozy bright space I can relax in. Thank you Alec and Flooring Expo for going above and beyond.
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Lori Plan
06/25/2022
Deshaun was wonderful. Knowledgeable and kind. I will for sure be back when the time is right
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Lori Enselein
06/25/2022
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Carolyn Jackson
06/24/2022
Josh was great!!! Quick and efficient
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Nancy Olson
06/24/2022
I’m pleased with the service and the look of my new bathroom flooring. Thanks Margaret!
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Lelisa Esguerra
06/23/2022
workers are very polite and kind they did a very good job
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Lori Cosner
06/23/2022
Margaret did a great job in helping me select the right flooring, both tile and carpet. The tile installer, Arteos, did a great job in installing, the floor looks wonderful and was he very professional.
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SCSC Secretary
06/23/2022
Good carpet choices, good install
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Vicki Ernst
06/23/2022
Jose' was awesome
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Patty Zwicki
06/23/2022
The staff was very professional and helpful. Very knowledgeable about the product. The install was done in a timely manner.
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Ann Schrooten
06/22/2022
Excellent in store customer service and follow-through and the in-home installation crew was so prompt, courteous, hard-working, and attentive to cleanliness! AND the carpet looks just fabulous! Thank you to Susan and the whole team!
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Debbie/Tim Burns
06/22/2022
We are thrilled with our new carpet! It looks great and feels great on my feet too! Everyone we dealt with was friendly and professional. They have a wonderful line of carpets to select from. I was given good advice that made my carpet selection even easier. Next time I replace carpet I will definitely visit Flooring Expo.
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Sharon Cross
06/21/2022
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Mike Hurley
06/20/2022
Received very good help figuring floor reducer
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Susanna Rachut
06/18/2022
Thank you Flooring Expo for such a great experience! We moved into our house in White Bear Lake less than a week ago and needed to find a couple of rooms of great carpet that could be installed before the movers arrived. Alec was amazing and worked through every detail with me right away, drove to our new house right after I came into the showroom to verify measurements, and got it scheduled for just a few days later for install.Jose was a great install lead and they were in and out quickly, leaving no mess! The even left us a tidy roll of excess of we wanted to keep it.Thanks again for meeting our crazy deadline, and for being so professional and prompt with all communication! We love the carpet!
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Rita Talbot
06/18/2022
Very helpful place to buy carpet and flooring
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Shawn Sorg
06/09/2022
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Pat DeVries
06/04/2022
I have had the BEST experience working with Margaret. She coordinates with my contractor on our flooring. I was having a really difficult time finding flooring I liked, both lvp and carpet. The service and willingness to be flexible in delivery dates has been a godsend in this new world of delays in construction and renovation. The communication and service has been impeccable and for as long as this place is in business, I will be a loyal customer. They listen and make great recommendations. I could not be happier. Thank you Margaret! I look forward to adding photos when everything is complete!
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Cindy
06/02/2022
Sam Tosteson was amazing! He went above and beyond for me!!
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Shane Hanson
06/02/2022
Deshaun over at the Apple Valley location is very professional and a hard worker. Came and measured next day and then a crew installed just days later! Mt customer is a happy camper! Thanks Deshaun! 😎
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Harvey Friedenson
06/01/2022
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Laurie Vieths
06/01/2022
We have used Margaret B at the Eagan, MN store for several flooring purchases. She has been awesome to work with. She has great product knowledge as well as very customer service oriented.
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Kelly Evans
05/31/2022
I have found Josh to be incredibly talented, efficient, helpful and communicative. Start to finish he is collaborating with my builder, an outside stairway runner company, myself and my designer---truly amazing during these unprecedented times. Thanks Josh @FlooringExpo
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Nick Kamp
05/31/2022
Josh was amazing! Great value, great service, perfect install and follow up. Will do business again!
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logan k
05/31/2022
Alex and Josh are the best! There customer service was the best i have ever received from any company. i will definitely be going back in the future.
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Ali H
05/31/2022
Alec was great to work with! Very knowledgeable about the products and made a last minute change in product workout smoothly for us.
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Shariff Rasoul
05/30/2022
My wife and I went in looking for carpet a while ago and had a friendly experience from the beginning. Josh spent as much time as we needed with him and was flexible with our schedule. He followed-up with us well and wasn't pressuring at all. The install team did an excellent job, quick yet quality work. They were very attentive to cleanliness and made sure everything was satisfactory to us before leaving. We were able to get a great deal on quality carpet and highly recommend Josh and the install team at Carpet King!
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William Rogers
05/30/2022
This is my second time working with Flooring Expo and just like the first time they went above and beyond!After having my floors installed last Fall, I finally was ready to have my carpet replaced. I knew I didn’t want to go through the big box stores as the reviews I read regarding poor quality and supply issues turned me away. I also wasn’t sure what type of carpet I wanted as trends have definitely changed.Having worked with Margaret at the Apple Valley store and knowing that she moved to the Eagan store I stopped in. I was so happy to see her as I walked in. She brought me up to speed on new trends and styles then we narrowed my choices down to 3. She sent me home with a few samples. Of course, the one she picked was the one I went with and I couldn’t be happier. She put the order through and the carpet arrived ahead of schedule.I highly recommend Floor Expo and especially Margaret. Her professionalism and dedication to her customers make you feel like you’re working with family!
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Tracie Azzone
05/30/2022
Amazing customer service!!! The products they sell are quality! Their workmanship is A+. We purchased our flooring It took a very little time to get it, it was installed with care. They were very polite, cleaned up after, in a timely manner! We have never had so many compliments on our luxury vinyl flooring. It looks and feels like wood, and it’s family durable… Tested! I’ve been referring all my friends & co-workers to Flooring Expo. It’s Hassle-Free, the way it’s suppose to be! Thank you Jim & Crew!!!!
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Mike Koppenberg
05/29/2022
Great customer service
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Nancy Kiefer
05/29/2022
We have done business with Flooring Expo 3 times now. The first 2 were with the Apple Valley store, we didn’t know that there was an Eagan store that is closer. So for our latest project of carpeting parts of our home I decided to go there. Which turned out to be a very good experience! I met Margaret Barnard who greeted me right away when I entered the store, which was refreshing 😊. Margaret was very personable, friendly and helpful. She had a true knowledge of carpeting I felt because I ask a lot of questions and she had the answers. If she didn’t know the answer of one of my many questions, she was sure to investigate and find the answers for me😊 Margaret kept us in the know of our carpet order and how it was proceeding. We got some beautiful carpet installed and love it! Then for our next project of laminate flooring, of course I went back to her. Again she was so helpful to find a great flooring for us. Again she found the flooring that we wanted because this time the color we wanted was not in the store, but she figured it out. Every time I came into the store, she was happy to see me, and made time for us. It was fun coming into the store because she didn’t just treat me as a customer, we got to know each other a bit and it was more of a friendship. I really appreciated that, because most stores of any kind, don’t make you feel like feel that way, which is a shame. We would HIGHLY recommend Margaret at Flooring Expo!! If we have any other flooring projects, for sure we would go to Margaret 😊. She’s the Bestest!
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Lisa Davidson
05/29/2022
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Glenda Coats
05/27/2022
DaShaun Smith has a professionalism and expert knowledge that you need. He will guide you through and get you what you need
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Tara W. Cohn
05/27/2022
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JoAnn Mckenzie
05/27/2022
Alec worked with us and he did an outstanding job. I was most impressed with Alec's communication from the beginning to the end of our remodeling project we always knew what to expect thanks to Alec. Alec made the process easy and stress free. Dave and Steve the installers did an A+ job.
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Janet Knox
05/26/2022
Great customer service.
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N. Smith
05/25/2022
Spent a considerable amount of time with Josh discussing what I needed from new flooring that was going to cover most of my house. Josh listened and made sure he understood what I needed before making any suggestions, and I ended up liking his suggestions more than what I originally thought I wanted when I went in. The pricing was great, and he made sure to follow up with me on some questions I had after my initial visit. I'd be happy to work with him again in the future.
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Judy Williams
05/25/2022
Very happy from the beginning to the end with Flooring Expo. Love the carpeting.
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NRLundmark
05/24/2022
I have worked with DaShaun at the Apple Valley location on a number of our rental properties and flips. He is very knowledgeable, understands what my flooring needs are, he is courteous and always professional! He is our GO TO GUY for all things flooring! If you’re a small business looking for a fantastic and reliable flooring connection, I highly recommend going to see DaShaun at the Apple Valley Flooring Expo location!
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Dean Davis
05/24/2022
The three man install Team was awesome. They arrived at the appointed time and immediately went to work after we verified the flooring and dis a walk through of the project. They went to work carefully removing the baseboards and pulled up the old flooring. There was some sub floor repair and the new flooring was professionally installed. They cleaned up beautifully. Thank you!
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Wendy Stacken
05/22/2022
Excellent service at Woodbury location. Jim knew exactly what I wanted.
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Mark Hagen
05/22/2022
We couldn’t be happier with our new floors! Scott Klinepier worked as our sales representative and bent over backwards to get us the perfect flooring. We spent over a month bringing sample after sample home and Scott helped us the whole way. The demo and installers were polite and efficient. Demo on day one and installation on day two! 900 square feet (Living room, hall, two sets of stairs, foyer, kitchen and dining room). Our floors are absolutely stunning! We’ll be back for our carpet needs later! Way to go Burnsville Flooring Expo!
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Mara Leahy
05/21/2022
Great installer, he was very neat and did a great job. Also just a duper nice guy.
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Timothy Kindem
05/21/2022
Dashaun Smith & Floring Expo are incredible. They have helped numerous clients of mine - in addition to helping me personally. They're turn around times are like a dream come true. And Dashaun is a great guy who is excellent to work with. Highly recommended to everyone I know!
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Vanessa Martin
05/20/2022
I recommend working with DaShaun Smith for all of your flooring and carpeting needs. A joy to work with, DaShaun is professional and fun!
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Alan Levin
05/20/2022
Great quality work.
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Taylor Voyles
05/20/2022
I can't express enough how great of an experience I had here at Flooring Expo in Eagan. After having a not so great experience at another business I was left to find carpet last minute. Not only did Margaret give me the most amazing customer service by offering to come to my house and measure carpet same day (after her scheduled hours!) She took action and made me a priority right away. Rest assured we had an amazing install experience and I recommended her to anyone looking for flooring.
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Catherine Kriske
05/19/2022
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Kim Olson
05/19/2022
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M O
05/19/2022
Good service. Sales new product well and offered suggestions. Install was great. Professional and quick.
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Yeeleng Y
05/19/2022
Sales Rep was helpful and easy to work with. The lady on the phone was also helpful when we had questions prior to carpet installation and scheduling. The three guys that came out to install were kind and finished within couple hours and cleaned up afterwards. I would use these guys again in the future for sure.
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Bill Halter
05/19/2022
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Melissa Lincoln
05/19/2022
They did an excellent job with discussing the process, installation, movement of furniture and haul out of old carpet. The sales rep came in and was very knowledgeable. He had been working with the company for over 20 years. All other companies I interviewed, their sales people had only been there 5 years. The price quote was also the lowest out of some of the other major carpet suppliers. I absolutely love my carpet! They also provide a lifetime warranty on the carpet for the time you remain in the home.
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Patrick
05/19/2022
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lamont smith
05/18/2022
Good service on time the best price with the better Quality out of 5 other companies quotes...
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Kim Olson
05/18/2022
My installers were professional, couteous, and respectful. There were a couple issues that were quickly remedied on installation day. There were a couple issues found afterwards that were quickly and efficiently resolved. So pleased with the high level of customer service with this project. Will definitely use them again. This was my second job from them.
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Tammy Myers
05/17/2022
The staff was great and helpful! Lots of options to choose from as well. Install was fast and professional! We are so happy with everything!
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Wk
05/17/2022
The teams was fast, efficient, and made my house look beautiful, I am so happy with my new floors!
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Tammy Myers
05/17/2022
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Kris Erck
05/17/2022
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Marcy Hollis
05/17/2022
The Ridgdale Carpet King was very helpful in my choices and knowledgeable about the carpet products. Carla and Marty were both exceptional in their customer service. The installer was very good and on time and hard working. I would recommend Carpet King the Ridgedale location. My carpet looks wonderful!
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Xay Moua
05/17/2022
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Amy F
05/17/2022
Sam was super helpful and guided us to carpet and hard flooring that was great quality for the price. The flooring looks great in our home and the process from shopping to installation went smoothly. It's helpful that they are next door to Hirshfield's so you can coordinate paint colors easily.