Avis clients

Très bonne expérience, notamment avec la visite virtuelle très pratique et efficace
Tracey was great very professional and answered any questions we had
11/07/2022
Very helpful and patient. First class service from Tracey
Both Patrick and Jane were fabulous. Professional yet friendly and helpful. I couldn't have asked for more than I received, as I got more of an honest and caring service than I imagined was possible. Buying my house and everything that goes with it was made simple, efficient, rewarding and enjoyable. Use this agency and find out what top quality service and professionalism feels like. Highly recommended!
Highly professional, knowledgeable and responsive, Agence Thom is absolutely the best! They were brilliant helping us with our house search in France, and then handled every aspect of selling our house to an overseas buyer. The process was smooth and trouble-free, and we were kept informed at all times. Highly recommended!
09/27/2022
09/24/2022
Agence très sérieuse. Le suivi est rigoureux et l'accueil toujours dynamique et réactif. Merci à Mme Thom et à son équipe!
Top marks for Ed Williams of Agence Thom! We had a property for sale that wasn't particularly attractive, no garden and sited in a village with few amenities. For four years, we signed up with different estate agents, who promised sun, moon and stars but none of them made the slightest effort to promote our property, let alone produce any viewings. Then one day, Ed Williams of Agence Thom approached us about becoming our estate agent. We signed up and things finally started moving. Stella Dinevics, also of Agence Thom, kept us regularly informed about what they were doing to promote our property. We got viewings! Ed and Stella would give us feedback from the viewings, so that we could make… More
Top marks for Ed Williams of Agence Thom! We had a property for sale that wasn't particularly attractive, no garden and sited in a village with few amenities. For four years, we signed up with different estate agents, who promised sun, moon and stars but none of them made the slightest effort to promote our property, let alone produce any viewings.
Top marks for Ed Williams of Agence Thom! We had a property for sale that wasn't particularly attractive, no garden and sited in a village with few amenities. For four years, we signed up with different estate agents, who promised sun, moon and stars but none of them made the slightest effort to promote our property, let alone produce any viewings. Then one day, Ed Williams of Agence Thom approached us about becoming our estate agent. We signed up and things finally started moving. Stella Dinevics, also of Agence Thom, kept us regularly informed about what they were doing to promote our property. We got viewings! Ed and Stella would give us feedback from the viewings, so that we could make small changes on the property and attract the right audience. It worked! We received several offers, one of which we accepted. Ed and Stella guided us through all the formalities and paperwork. They helped both the buyers and ourselves as sellers. We could never have achieved the sale without Ed Williams and Stella Dinevics of Agence Thom! Highly recommended!*****************************************
Top marks for Ed Williams of Agence Thom! We had a property for sale that wasn't particularly attractive, no garden and sited in a village with few amenities. For four years, we signed up with different estate agents, who promised sun, moon and stars but none of them made the slightest effort to promote our property, let alone produce any viewings. Then one day, Ed Williams of Agence Thom approached us about becoming our estate agent. We signed up and things finally started moving. Stella Dinevics, also of Agence Thom, kept us regularly informed about what they were doing to promote our property. We got viewings! Ed and Stella would give us feedback from the viewings, so that we could make small changes on the property and attract the right audience. It worked! We received several offers, one of which we accepted. Ed and Stella guided us through all the formalities and paperwork. They helped both the buyers and ourselves as sellers. We could never have achieved the sale without Ed Williams and Stella Dinevics of Agence Thom! Highly recommended!*****************************************
Agence compétente, vrais professionnels. Réactive. Très bonne expérience avec l'agence Thom.
09/17/2022
C’est la seconde fois que je fais appel à cette agence et je suis tjrs aussi satisfait par le sérieux et la rapidité de vente Je la recommande
09/06/2022
Rachel our agent, who speaks excellent English, helped us through every stage of selling our French property from organising diagnostics though to completion with the Notaire. The agency was extremely responsive to all queries and answered any questions that we had.
Rachel qui nous a présenté et fait visité le bien, est très professionnelle, et sait faire preuve d'une écoute bienveillante. Bel accompagnement dans notre démarche, merci.
08/26/2022
Helped us with an overseas purchase!
The sale of our property was quite complicated and emotionally difficult. Not helped by covid travel restrictions and health issues causing delays, but the team at Agence Thom worked hard to get it completed. I feel they went above and beyond what I expected and were really helpful. They organised all sorts of appointments and things for me and even met with people when I was unable to. They were very supportive through the whole process. I would definitely recommend them
08/23/2022
Thank you Jane and Patrick for making the sale of our french property so easy for us from England. You have been a pleasure to work with and I highly recommend the service you provide.
agence très efficace , un plaisir de renconter Jane et son équipe .
Stella and Ed were very professional and helpful through the process, explaining what needed to be and always in communication
08/20/2022
Was not impressed with photos to promote the sale and the constant suggestion I should drop the price when it was already.below value
08/19/2022
Jane and her team have provided fantastic service during a difficult and protracted sale of our house in France. Jane could not have been more helpful, approaching each problem in a professional, patient and cheerful manner. We do not believe any other agent would have been either willing or able to successfully address the various issues raised during the sale process. She even enlisted the help of her family in resolving a last minute difficulty! Thank you Jane.
Vente conclu aujourd'hui, merci a Jane et Axelle pour leur écoute et leurs réponses précises à mes questions
08/18/2022
Agence Thom provided an excellent service when selling a family property. Jane especially went above and beyond in order for matters to be concluded smoothly at a particularly difficult personal time for our family.
08/17/2022
Execellent Sevice via Rachel Gallard from the beginning to the end! House marketed and sold within 1 week. Assisted throughout the selling process including the arrangement of all conformity checks, and the cancellation of electric, water and house taxes etc. Very highly recommended for a service that goes above and beyond what you would receive from any British Agency.
08/11/2022
Très content de 2 visites virtuelles qui m’ont permis d’affiner mon projet d’achat et d’éviter de longs trajets en cette période estivale. Les photos en 360 degrés sont incroyables en qualité et permettent de se projeter dans les murs après avoir passé la porte d’entrée comme si on y était ! Je recontacterai votre agence dès qu’un nouveau bien correspondra à mon besoin pour une nouvelle visite en 3D.
08/09/2022
We thoroughly recommend Agence Thom for a completely pain free sale of your French property, Jane Thom could not have been more helpful in sorting out our sale, dealt with unexpected issues that arose during the sale that we could not personally deal with ourselves being based in the UK, and being able to complete a sale without the need to even travel to France to sign paperwork in person was such an easy process. We cannot fault the service that was provided to us by Agence Thom
08/04/2022
Grâce a l’agence Thom et en particulier Rachel Gallard j’ai pu acquérir une petite maison pleine de charme. Merci à son professionnalisme, sa réactivité, les envois de propositions en amont qui m’ont permis de visiter rapidement le bien. De la première rencontre à la signature, tout s’est très bien passé. Une excellente relation client. Merci encore
08/04/2022
Grâce a l’agence Thom et en particulier Rachel Gallard j’ai pu acquérir une petite maison pleine de charme. Merci à son professionnalisme, sa réactivité, les envois de propositions en amont qui m’ont permis de visiter rapidement le bien. De la première rencontre à la signature, tout s’est très bien passé. Une excellente relation client. Merci encore
Réactivité et très professionnel.
On est très satisfait tout se que vous avez fait pour l achat de notre bien :)
07/20/2022
Une agence qui n'a pas vraiment le sens du service et c'est bien dommage : le rythme est le leur, la façon de faire pour visiter est la leur, le planning est le leur.Très intéressé par un bien qui était proposé, on finit par abandonner sans même avoir pu visiter le bien (le comble).Je ne recommande pas au vu du manque de flexibilité et d'écoute envers les clients.
Agent immobilier qui force (4 relances) à la visite virtuelle, refusant de faire une visite réelle sans cela. Ne considère ni le souhait ni l'emploi du temps des acheteurs en les contraignants à la routine de l'agence, prétextant "c'est notre façon de faire". Conséquence: Nous avons renoncé au bien.
Jane and Patrick were absolutly wonderful with all the help and advice they gave me when I bought my house. Very friendly and made the whole process a pleasure. Highly recommended.
07/05/2022
Jane and her team have made the sale of our house seamless. We cannot recommend her agency enough. Nothing is to much trouble and she and the team guide you through the whole process.
Très belle visite avec explications adéquates et commentaires honnêtes ! Je recommande cette agence ! J'espère trouver ma perle rare ....
06/27/2022
Très satisfaite du travail qu'a effectué pour moi Mme Christelle LEFRAIS. Sympathique et à l'écoute, elle fait preuve d'un grand professionnalisme.
Félicitations à Madame Christelle LEFRAIS pour les travaux d estimation qu elle a effectués sur la commune de Champeon à savoir :- Visite fouillée avec photos.- Bon relationnel- Bon délais d exécution- Rapport estimatif très détaillé avec points de comparaison explicitesQualité de travail exemplaire ( qui est le reflet du travail effectué lors de son ancienne activité)Pour info, avons vendu le bien personnellement en 5 jours au prix de l estimation...Merci Christelle et bravo.
06/04/2022
Rachel is Very professional and very good at her job she made a stressful thing very easy for us I would highly recommend her and agence thom
06/01/2022
Agence sérieuse, je le recommande sans problème
05/28/2022
Suivi par Mme Lefrais, très investi pour nos recherches, ne compte pas ses heures, à l’écoute de nos attentes en therme de critères, très professionnel, elle sait ce que c’est d’acheter en étant jeune sans forcément avoir un gros budget..Pour l’agence : Malgré les papiers à remplir au début et les visites virtuelles presque "obligatoire" avant les visites réelles, cela reste une bonne agence
04/01/2022
Rachel was really helpful and determined to get the best price possible. She did in fact get the full asking price.Very impressed and would definatley recommend Agence Thom
03/27/2022
Un service correct qui a résulté a l'achat de ma maison de vacances de mes rêves.
03/08/2022
Ed and Stella helped me every step of the way .emails were answered promptly phone calls back when they said they would. Everything was done with a smile and helped me so much through the whole sale . I would like to publicly thank them .
03/08/2022
A very professional and organised company. Stella and Ed helped us every step of the way on our purchase, helping organise the notaire , re-booking appointments when the french travel ban was on, supporting with bank accounts, water and electrics. They really know there stuff and can answer every question you have. Makes a potentially difficult and nerve wracking experience a pleasure !!!!!!
Stella a été réactive à ma demande et a su parfaitement répondre à mes questions. Lors de la visite sa bienveillance et ses conseils sont parfait Et même si nous n'avons pas donné suite sur ce bien, j' ai vraiment apprécié sont accompagnement!