Avis clients

Val at Agence Thom was completey professional and made the process seamless. Val sorted everything out for us as we were in the UK. I cant recommend enough. Thank you Val.
04/20/2021
So far so good. In the process of buying a place in France. They do seem to be very competent and helpful.
04/19/2021
Merci Rachel pour votre professionnalisme, tout à été parfait, toujours présente et réactive, à l'écoute et en plus avec le sourire c'était parfait merci!!
A1
Nous avons été très satisfait de la vente de notre bien, Jane a très bien effectuer et aidé dans les démarches administratives Nous avons eu de bon contact avec Jane Nous recommandons son agence Thom
I'm not sure where to start to express my gratitude and satisfaction with Jane's expert guidance through the process of buying an ancient Manor House in the midst of the pandemic. From the start, Jane was professional, patient and good humoured, guiding four buyers on two continents through the intricacies of acquiring the house of our dreams. Her patience explaining everything in detail is limitless and always with kindness and humor. She is well equipped with local contacts for non-French speakers and goes well beyond the framework of a “normal” real estate agent.Considering all of the above, the only negative thing I can think of is that Jane will be so busy we won't be able to lure her over for dinner! Honestly, I think I'm one of the luckiest American buyers in Europe to have found our amazing agent here in Sicily, where we currently live, and now Jane, in France.Thanks Jane, and a great hug when again we can touch,David HendersonJe ne sais pas par où commencer pour exprimer ma gratitude et ma satisfaction pour les conseils d'experts de Jane tout au long du processus d'achat d'un ancien manoir au milieu de la pandémie. Dès le départ, Jane était professionnelle, patiente et de bonne humeur, guidant quatre acheteurs sur deux continents à travers les subtilités de l'acquisition de la maison de nos rêves. Sa patience pour tout expliquer en détail est sans limite et toujours avec gentillesse et humour. Elle est bien équipée en contacts locaux pour les non-francophones et va bien au-delà du cadre d'un agent immobilier «normal».Compte tenu de tout ce qui précède, la seule chose négative à laquelle je puisse penser est que Jane sera tellement occupée que nous ne pourrons pas l'attirer pour le dîner! Honnêtement, je pense que je suis l'un des acheteurs américains les plus chanceux en Europe d'avoir trouvé notre formidable agent ici en Sicile, où nous vivons actuellement, et maintenant Jane, en France.Merci Jane, et un super câlin quand à nouveau nous pouvons toucher!David Henderson
04/13/2021
My experience with Jane at Agence Thom was wonderful.I contacted Jane at the beginning of COVID. From our first conversation, she had her work cut out for her; we were two couples, one in the USA and one in Italy trying to buy a house in a part of France they had never been to during a pandemic. None of us spoke French.As soon as I spoke to Jane, I knew that I was in good hands. She translated documents for us, gave us video house tours, and had multiple Zoom conversations with us. Additionally, she connected us with an English-speaking notaire who took care of our title, necessary documents, and finances. As we could not travel to France for the closing, Jane went in our stead.With Jane's help, not only were we able to buy a beautiful house in France under impossible conditions, but we gained a friend.
04/06/2021
04/06/2021
04/06/2021
Jane's hard work and dedication in getting our sale finalized was excellent. Highly recommend this agency whether your looking to buy or sell don't bother looking anywhere else. we have bought and sold property many times and we have never received this level of service before your kept informed throughout the process. Thank you again Jane.
04/06/2021
Jane's hard work and dedication in getting our sale finalized was excellent. Highly recommend this agency whether your looking to buy or sell don't bother looking anywhere else. we have bought and sold property many times and we have never received this level of service before your kept informed throughout the process. Thank you again Jane.
04/01/2021
Kept us well informed throughout the process and were very helpful.
03/08/2021
L'agence Thom à su mettre en valeur notre bien et à trouvé rapidement des acquéreurs pour notre maison. A su nous accompagner avec bienveillance. Très professionnels. Merci pour tout.
03/08/2021
Wow, what a helpful, thoughtful and professional organisation. Purchased a house through these guys and it could not have been a nicer and easier way to buy in France. Stella and Ed could have not been more helpful. Their knowledge has been so helpful. Could not recommend them highly enough.
Dreadful service, emailed to make an appointment, 24 hours later chased up appointment only to be told they can see us in the afternoon the following week, when we specified in the email we could only view anytime in the morning. Yes we had read receipts for the emailed appointment requests! The woman who does the bookings is not in today, the woman who does the viewings said she does not know about the enquiry and can only has 1 time slot! You offered me appointments that did not fit into our timescale but to fit yours and as a customer I found your service totally unacceptable. We are free from 9-11am as we have another viewing At another property 3 hours drive away and have to leave at 11 latest. Your attitude was that we should change our plans to accommodate you! I do hope you inform the vendor as we were prepared to make an offer in that property as we are in France to buy 3 properties in total. Congratulations you have cost the vendor a sale! The booking was emailed to Leggett not French-property. As for hanging up, I was on a mobile in a poor reception area and I lost the signal. It’s a shame that you didn’t provide the prompt service required, compared to the ultra fast service in replying to your google review! Absolutely appalling company. AVOID.
Une Agence qui se démarque par le choix de ses Biens à vendre .qui sont pour la plupart très atypiques et de bonne qualité...; Une excellente connaissance du marché , un bon suivi ,beaucoup d'empathie , convivialité assurée et un très bon professionnalisme. Merci pour votre écoute et votre accompagnement !
03/08/2021
Thanks to the hard work of Ruth Amy, we have been well advised throughout our efforts to sell the house. It is very helpful to have an English person who worked so hard on our behalf. We would highly recommend your Agency.
Thank you so much Jane and Stella for your invaluable help in helping us to buy a beautiful French property. Particular thanks to Jane for taking the time to help us both with the paperwork. A big thank you from Sarah for the copious cups of tea and the comfortable sofa to relax in. We are both looking forward to moving in and can’t thank you enough for making the process so easy. Jane made all the difference helping us with the process in France, her local knowledge and going above and beyond. A truly unique agency that stands out above the rest. An excellent service with a heart felt thank you and recommendation.
03/08/2021
The agents have excelled beyond our expectations. Jane the owner has been so helpful, kind and making us feel so comfortable during the signing process. Stella in the office is very professional and is so easy to talk to. Thank you so much, 5 star service 🌟🌟🌟🌟🌟
03/08/2021
Excellent, professional, quality service. If your looking to buy OR sell a property in France then I thoroughly recommend you talk to Jane Thom
03/08/2021
Jane was incredibly helpful and knowledgeable, she listened to our needs and requirements and helped us in so many ways. She went out of her way to answer all our questions and obtain quotes for necessary works needed on the property we were making an offer on. She was thorough and trustworthy and look forward to doing business with her in our future purchase.
03/08/2021
Nous avons visité une maison en vente dans cette agence, que nous avons fini par acheté. Le service est irréprochable, la gérante et ses salariés sont hyper réactifs. La gérante, qui nous a fait la visite, est hyper disponible et concilliante et point bonus, c'est une personne extraordinaire ! Nouveaux dans la région, nous avons eu besoin d'artisans rapidement pour estimer le montant des travaux dans la maison. La gérante nous a trouvé 3 artisans en moins d'une semaine, et quelques jours plus tard, le rdv était prévu ce qui nous a beaucoup aidé. Je recommande vivement !
Je remercie Madame Ruth AMY pour son écoute et son accompagnement . J' ai découvert le bien avec tranquillité et sérénité. Très disponible ,Madame AMY a su répondre à mes demandes. Cela était très rassurant ,merci encore.
03/08/2021
Can't thank Jane enough for getting our sale through despite the lockdown in France. Her efforts working from home and the notaire working from home saved the day. Very sad we have sold our little house in France, but relieved we have got it sorted.
03/08/2021
I cannot recommend Agence Thom highly enough. Selling a property can be such a stressful time, especially if you are in a different country and do not speak the language too well. Ed and Stella took all those worries and difficulties away. If I had any questions or paperwork, they were always there, whether I phoned, emailed or messaged them. Highly professional, friendly and knowledgeable, the Agence Thom team succeeded in selling my property in a matter of months. I could not have wished for better and will always be thankful that I chose Agence Thom!
I bought a property that was for sale with Agence Thom. I cannot praise Jane Thom more highly. She and her agency have been so helpful and supportive despite having a number of issues with the sale, which resulted in the sale taking a lot longer to compete. J'ai acheté une propriété qui était à vendre avec l'Agence Thom. Je ne peux pas féliciter davantage Jane Thom. Elle et son agence ont été si utiles et coopératives en dépit d'un certain nombre de problèmes avec la vente, ce qui a mis la vente beaucoup plus longtemps à rivaliser.
Conseillère compétente, très impliquée et professionnelle qui nous a permis de vendre notre bien rapidement au tarif demandé. Topissime.
02/28/2021
We have now sold two properties through Agence Thom. Ed helped us through the most recent sale - the combination of a property which required major renovation and during a pandemic! He was able to answer all of our questions and dealt with everything in a professional manner.
02/28/2021
We have now sold two properties through Agence Thom. Ed helped us through the most recent sale - the combination of a property which required major renovation and during a pandemic! He was able to answer all of our questions and dealt with everything in a professional manner.
Toujours de bons conseils et un service de proximité
02/01/2021
Wow, what a helpful, thoughtful and professional organisation. Purchased a house through these guys and it could not have been a nicer and easier way to buy in France. Stella and Ed could have not been more helpful. Their knowledge has been so helpful.Could not recommend them highly enough.
Jane and Agence Thom have done us proud again. Guiding us through everything French on our behalf. Thank you Jane and team.. we highly recommend your services.. Regards Michael and Lynn
Jane and Agence Thom have done us proud again. Guiding us through everything French on our behalf. Thank you Jane and team.. we highly recommend your services.. Regards Michael and Lynn
L agence thom est une agence tres serieuse madame thom est tres gentil et a l ecoute des personne pret a rendre service si besoin et stella est tres gentil et souriant tourjour une petite blaque ppur detente l asphore il ne faut hesite a pousser la porte et aller les voir
01/11/2021
Très bonne expérience avec l'agence Thom . Sérieuse avec un retour régulier sur l'avancement de notre dossier. Interlocutrice très professionnelle , courtoise et sympathique . Je recommande l'agence.
L'agence Thom, Jane Thom, malgré la crise sanitaire que nous traversons est restée à l'écoute à chaque appel de ma part ! Elle a su me donner des détails de tout ce qui se profilait pendant la vente de mon bien immobilier jusqu'à la vente définitive... Je recommande ardemment les services de cette agence si compétente. Merci encore de m'avoir accompagné jusqu'au bout ! Philippe Attali
The girls (Jane and Stella) are fantastic fun, amiable, accomplished and helpful. It could have been a blood bath, buying in France from the USA. Instead they steered us expertly through every step, actually did a lot of the work for us. It was a very pleasant experience overall. Oh, and did I say: we bought this property sight unseen? We did and felt totally safe and looked after, all the way through. That says a lot.
The girls (Jane and Stella) are fantastic fun, amiable, accomplished and helpful. It could have been a blood bath, buying in France from the USA. Instead they steered us expertly through every step, actually did a lot of the work for us. It was a very pleasant experience overall. Oh, and did I say: we bought this property sight unseen? We did and felt totally safe and looked after, all the way through. That says a lot.
12/20/2020
Thank you Hayley and Jane for all the support you gave me during the last few months. Hayley is a fantastic professional with a keen attention to details and to my own specific needs and asks. She often went above and beyond of what would normally be expected to keep me informed and aligned as to the overall purchase process. I felt very comfortable and certainly she makes you feel that you can trust her, which I do. If it wasn’t for her, I wouldn’t have completed the transaction. I can’t but recommend her. Thanks Hayley!
12/18/2020
We have this month completed the sale of our property in France through Agence Thom and Hayley Gilks Immobilier. Both companies have provided a very professional service and have been very responsive to all of the questions we have had during the sale of the property. Hayley Gilks also provided excellent after care by sorting out the sale of furniture within the house, whilst also arranging for all of the meter readings and closing down the utility services after the sale. I would recommend Agence Thom & Hayley Gilks immobilier to anyone looking to purchase or sell property in France.
12/18/2020
We have this month completed the sale of our property in France through Agence Thom and Hayley Gilks Immobilier. Both companies have provided a very professional service and have been very responsive to all of the questions we have had during the sale of the property. Hayley Gilks also provided excellent after care by sorting out the sale of
12/18/2020
We have this month completed the sale of our property in France through Agence Thom and Hayley Gilks Immobilier. Both companies have provided a very professional service and have been very responsive to all of the questions we have had during the sale of the property. Hayley Gilks also provided excellent after care by sorting out the sale of furniture within the house, whilst also arranging for all of the meter readings and closing down the utility services after the sale. I would recommend Agence Thom & Hayley Gilks immobilier to anyone looking to purchase or sell property in France.
Très bon suivi et très bons conseils.
12/15/2020
Thank you Jane and all the team for your patience and perseverance in enabling us to buy our new home in France.Such an advantage having experienced English speaking professionals to guide us through the buying process, including the Notaire and financial advisors recommended by Jane.
L'agence Thom a trouvé rapidement un acquéreur pour notre maison à coté d'Ernée et a été de très bon conseil dans les démarches et le suivi régulier de la vente. Un accompagnement parfait jusqu'à la signature :). Merci encore!
11/20/2020
We would like to thank the agency and Ed in particular for all their help in purchasing the holiday home. Always happy to answer our queries and help us through the process with integrity.
11/19/2020
super équipe! je les recomande vivement!
11/18/2020
Fantastic service very helpful and a pleasure to work with Jane Thom personally looked after our cottage sale sold very quickly and completed on time would highly recommend them
Une Agence qui se démarque par le choix de ses Biens à vendre .qui sont pour la plupart très atypiques et de bonne qualité...;Une excellente connaissance du marché , un bon suivi ,beaucoup d'empathie , convivialité assurée et un très bon professionnalisme.Merci pour votre écoute et votre accompagnement !