Agence Thom

We were in the process of selling our cottage and can’t thank Stella and Ed enough for their help and advice - they have worked their socks off for us with many viewings and I can’t recommend them high enough - if you are buying or selling and want professional friendly advice - this is the agency to go with- We have now almost completed the sale of our cottage and what a pleasure it has been to deal with Stella and Ed - - Their patience and instant help through a minefield of French paperwork have made the whole experience as easy as it can be - go with these guys if you want to sell your property - can’t fault them

We were in the process of selling our cottage and can’t thank Stella and Ed enough for their help and advice - they have worked their socks off for us with many viewings and I can’t recommend them high enough - if you are buying or selling and want professional friendly advice - this is the agency to go with- We have now almost completed the sale

We were in the process of selling our cottage and can’t thank Stella and Ed enough for their help and advice - they have worked their socks off for us with many viewings and I can’t recommend them high enough - if you are buying or selling and want professional friendly advice - this is the agency to go with- We have now almost completed the sale of our cottage and what a pleasure it has been to deal with Stella and Ed - - Their patience and instant help through a minefield of French paperwork have made the whole experience as easy as it can be - go with these guys if you want to sell your property - can’t fault them

Thanks to the hard work of Ruth Amy, we have been well advised throughout our efforts to sell the house. It is very helpful to have an English person who worked so hard on our behalf. We would highly recommend your Agency.

Customer service and attention to detail

Rachel went out of her way to make sure that our sale went through very smoothly and she was so helpful. I recommend without hesitation.

Thank you so much Jane and Stella for your invaluable help in helping us to buy a beautiful French property.Particular thanks to Jane for taking the time to help us both with the paperwork. A big thank you from Sarah for the copious cups of tea and the comfortable sofa to relax in.We are both looking forward to moving in and can’t thank you enough for making the process so easy.Jane made all the difference helping us with the process in France, her local knowledge and going above and beyond.A truly unique agency that stands out above the rest.An excellent service with a heart felt thank you and recommendation.

Wow, what a pleasure to meet an estate agent who tells you accurately what the market is doing without the frothy gloss.I set up a meeting with Hayley Gilks from agencethom.com to discuss selling my house in St Pierre des Landes, Mayenne, and was given an accurate, in depth appraisal of the housing market and drop in sales values over the recent past. When the time for an assessment of the potential marketing price came I was expecting a very low figure but her view was the property had a higher value to the right buyer.I went along with her figures and fully expected a call suggesting a price drop. This never came and after 6 months (a very short time for selling in France) she called to say she had two potential buyers, one Belgian and one French. It was decision time and on Hayleys advice I opted for the young French couple. Negotiations were difficult for her but her negotiating skills soon became clear and she brought the sale through with an offer of the full asking price plus agency and notaire fees. The only concession made was a sharing of wood parasite treatment that showed up on one of the mandatory surveys.The whole experience only came to fruition because of Hayley's very accurate people skills and a brilliant "can do" negotiating attitude. All praise for a job well done.My initial contact with the agency owner Mrs Jane Thom made it clear that I was dealing with a well informed professional organisation and solid and accurate advice was given when providing information to the notaire.

The agents have excelled beyond our expectations. Jane the owner has been so helpful, kind and making us feel so comfortable during the signing process.Stella in the office is very professional and is so easy to talk to.Thank you so much, 5 star service 🌟🌟🌟🌟🌟

Agence Thom are very professional about all aspects of buying French property. Locally, Hayley Gilks held our hands throughout the process and has gone the extra mile when things became complicated. Without her determination and creative assistance the purchase would have most likely stalled. Thanks again Hayley.

Agence Thom are very professional about all aspects of buying French property. Locally, Hayley Gilks held our hands throughout the process and has gone the extra mile when things became complicated. Without her determination and creative assistance the purchase would have most likely stalled. Thanks again Hayley.

Haylet goes out of her way to help and continues to help even after the sale has completed always with a smile on her face Made the whole house buying experience that much easier especially for mon French speakers thanks again Hayley Sue and Rick

Very friendly and helpful agent! Thank you Hayley Gilks

Very friendly and helpful agent! Thank you

Jane at Agency Thom was very thorough and so helpful with our purchase. Thanks so much guys

Excellent, professional, quality service. If your looking to buy OR sell a property in France then I thoroughly recommend you talk to Jane Thom

Dreadful service, emailed to make an appointment, 24 hours later chased up appointment only to be told they can see us in the afternoon the following week, when we specified in the email we could only view anytime in the morning. Yes we had read receipts for the emailed appointment requests!The woman who does the bookings is not in today, the woman who does the viewings said she does not know about the enquiry and can only has 1 time slot!You offered me appointments that did not fit into our timescale but to fit yours and as a customer I found your service totally unacceptable. We are free from 9-11am as we have another viewing At another property 3 hours drive away and have to leave at 11 latest.Your attitude was that we should change our plans to accommodate you! I do hope you inform the vendor as we were prepared to make an offer in that property as we are in France to buy 3 properties in total. Congratulations you have cost the vendor a sale! The booking was emailed to Leggett not French-property.As for hanging up, I was on a mobile in a poor reception area and I lost the signal.It’s a shame that you didn’t provide the prompt service required, compared to the ultra fast service in replying to your google review!Absolutely appalling company. AVOID.

I received an outstanding personal and friendly service.

Jane was incredibly helpful and knowledgeable, she listened to our needs and requirements and helped us in so many ways. She went out of her way to answer all our questions and obtain quotes for necessary works needed on the property we were making an offer on. She was thorough and trustworthy and look forward to doing business with her in our future purchase.

We can't praise Jane and her team highly enough. No time or effort was spared to make sure that the purchase of our property moved along as easily as possible. From a detailed explanation of the Promesse De Vente to accompanying us for the signing at the Notaires. Jane was reassuringly there. The support has continued after our purchase was completed and a warm welcome is guaranteed in the office in Chailland -as is a little chuckle with the inimitable Stella.. Many thanks Jane, you have got our adventure in France off to a flying start. Kindest Regards, Mark & Julie

Nous avons visité une maison en vente dans cette agence, que nous avons fini par acheté. Le service est irréprochable, la gérante et ses salariés sont hyper réactifs. La gérante, qui nous a fait la visite, est hyper disponible et concilliante et point bonus, c'est une personne extraordinaire !Nouveaux dans la région, nous avons eu besoin d'artisans rapidement pour estimer le montant des travaux dans la maison. La gérante nous a trouvé 3 artisans en moins d'une semaine, et quelques jours plus tard, le rdv était prévu ce qui nous a beaucoup aidé. Je recommande vivement !

Very friendly and helpful agent! Thanks, Mark!

Stella and Mark were absolutely amazing. They were so professional and helpful. They also put themselves out to allow me to visit a bouse, despite increasingly busy workloads. There was no pressure and from start to finish an amazing experience.

The whole process of looking for a home with Agence Thom, was a very professional and positive experience. Stella and Mark, were extremely helpful and informative and I can't fault them . despite me booking to see 3 houses and then changing them, nothing was too much trouble. 100% recommended

The whole process of looking for a home with Agence Thom, was a very professional and positive experience. Stella and Mark, were extremely helpful and informative and I can't fault them . despite me booking to see 3 houses and then changing them, nothing was too much trouble. 100% recommended

We would just like to say Agence Thom were both very rofessional and helpful. During covid our agent Mark was extremely helpful and went the extra mile for us. I would not hesitate to recommend them when looking for a home in France.

Excellent customer service and going the extra mile during covid ...very friendly, helpful agents! And a special thank you to Mark who was fab.

Je remercie Madame Ruth AMY pour son écoute et son accompagnement . J' ai découvert le bien avec tranquillité et sérénité.Très disponible ,Madame AMY a su répondre à mes demandes.Cela était très rassurant ,merci encore.

When I first bought the house Jane was most helpful, accommodating, friendly, etc However on selling it 6 years later I felt she was not so supportive and the sale dragged on and on over into the new year, paying out for various inspections as well along with some deed issues not detected when I first purchased the house. After Jane asked me to reduce my price I now have to pay all the taxes at the end of the year. For Sale April 2019 Sold March 2020

Une qualité d'accompagnement sans égal, du sérieux, un réel engagement pour répondre à mes attentes, de l'investissement de la part de chacun des membres de l'agence auquel j'ai eu affaire et "cerise sur le gâteau" : une grande amabilité. Je remercie particulièrement Jane Thom, Mark Raffaelli et Ruth Amy. C'est une agence fiable à laquelle vous pouvez confier votre projet "les yeux fermés".

Jane was great sorting out the final sale of the house during a difficult time in lockdown. Kept fully informed. Really appreciate it and thanks muchly.

Found our forever home with the help of Ed Williams. Friendly and helpful advise every step of the way. Got our keys mid February. Thank you!!

I cannot recommend Agence Thom highly enough. Selling a property can be such a stressful time, especially if you are in a different country and do not speak the language too well. Ed and Stella took all those worries and difficulties away. If I had any questions or paperwork, they were always there, whether I phoned, emailed or messaged them. Highly professional, friendly and knowledgeable, the Agence Thom team succeeded in selling my property in a matter of months. I could not have wished for better and will always be thankful that I chose Agence Thom!

Jane and her team couldn t have been more helpful and accomodating...........now happily installed in my new home.........

Excellent attention to detail and very sympathetic to our needs. Managed to negotiate purchase without visit to Notarie. All done by proxy.

Can't thank Jane enough for getting our sale through despite the lockdown in France. Her efforts working from home and the notaire working from home saved the day.Very sad we have sold our little house in France, but relieved we have got it sorted.

I cannot recommend Agence Thom highly enough. Selling a property can be such a stressful time, especially if you are in a different country and do not speak the language too well. Ed and Stella took all those worries and difficulties away. If I had any questions or paperwork, they were always there, whether I phoned, emailed or messaged them. Highly professional, friendly and knowledgeable, the Agence Thom team succeeded in selling my property in a matter of months. I could not have wished for better and will always be thankful that I chose Agence Thom!

Agence très sérieuse, félicitations à Mark Raffaelli pour son sérieux et son professionnalisme. faites leur confiance pour vos démarches.

Very helpful

I bought a property that was for sale with Agence Thom. I cannot praise Jane Thom more highly. She and her agency have been so helpful and supportive despite having a number of issues with the sale, which resulted in the sale taking a lot longer to compete.J'ai acheté une propriété qui était à vendre avec l'Agence Thom. Je ne peux pas féliciter davantage Jane Thom. Elle et son agence ont été si utiles et coopératives en dépit d'un certain nombre de problèmes avec la vente, ce qui a mis la vente beaucoup plus longtemps à rivaliser.

Personne très compétente, vente de maison large france et anglais

I was really impressed by the service I received from Jane and Agence Thom. I recently viewed quite a number of properties in the area, with a number of different agencies including Agence Thom, who were by far the most professional and well organised. The information about the properties, including the photographs were pitched at the right level and were honest and matched our expectations. We are really interested in one property in particular and hope to view it again in the near future, but we have not felt like we are pushed into making any quick decisions, and feel that we can contact Agence Thom at any time for advice. Jane, please can you thank your staff for being so courteous and helpful. Joyeux Noel!

Really helpful and so much knowledge! Didn't buy from them in the end but so supportive.